Manager/Assistant Manager-Sales Administration

Eastern & Oriental Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a premier lifestyle property developer in Malaysia as a Sales Administrator, overseeing key sales processes and ensuring customer satisfaction. The ideal candidate will have a solid background in sales administration within the property sector and demonstrate strong leadership and communication skills.

Qualifications

• Minimum of 6 years of experience in sales administration, preferably in real estate.
• Excellent communication and networking skills.
• Highly organized with strong attention to detail.

Responsibilities

• Oversee and manage the entire sales administration process.
• Liaise with external parties for property sales processing.
• Monitor and analyze sales reports for performance tracking.

Skills

Communication

Interpersonal Skills

Problem-Solving

Team Management

Education

Bachelor’s Degree or Diploma in Business Administration, Finance, Accounting

Tools

CRM Systems

Sales Administration Software

Job description

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Join us at Eastern & Oriental Berhad and have a role in shaping refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. Apply now for a Sales Administration career with us, where your drive meets endless possibilities.

The position is based in our KL Office in Malaysia.

Job Overview

You will be responsible for overseeing the sales administration process for the Company’s property development projects. This role is integral to the value chain, ensuring a smooth and efficient sales operations process from start to finish. Key responsibilities include maintaining accurate sales records, providing business support to the Sales & Marketing team, and enhancing customer and buyer satisfaction.

Responsibilities

• Managing the Sales Administration Processes: Oversee and manage the entire sales administration process, from initial booking to the finalization of sales agreements, ensuring accuracy, compliance, and timely execution of documentation
• Liaising with External Parties: Facilitate efficient follow-through and communication with solicitors, financial institutions and authorities to ensure the smooth processing of property sales
• Sales Reporting & Analysis: Monitor, track performance, analyse regular sales report on sales progress including pipeline, closures and revenue forecasts
• Customer Relationship Management: Maintain strong relationships with potential and existing customers, addressing inquiries and resolving issues in a timely and professional manner to enhance customer satisfaction and loyalty
• Coordinating with Internal Departments: Work closely with the Finance and Legal teams to manage progress payments schedule, issuance of invoices, account reconciliations, legal documentations, Sales & Purchase Agreements, and compliances
• Monitoring Compliance & Documentation: Ensure all sales transactions comply with Company’s policies, relevant laws, and regulatory requirements; maintain accurate and up-to-date sales documentation and records
• Implementing Sales Strategies & Providing Business Support: Collaborate closely with the Sales Team to execute sales strategies and manage all necessary documentation for property launches, promotional activities, events, and exhibitions. This ensures alignment and smooth operations throughout the sales lifecycle, driving the achievement of the Company’s sales targets and objectives
• Training & Development: Train and mentor the sales administration team, promoting a culture of continuous improvement and high performance

Qualifications

• Bachelor’s Degree or Diploma in Business Administration, Finance, Accounting or related field
• Minimum of 6 years of experience in sales administration, preferably within the property or real estate sector, or credit administration background with a banking institution
• Strong application understanding of sales processes and documentation including executing Sales & Purchase agreements, collection of progressive payments, handover and regulatory requirements in the property industry
• Excellent communication, networking, and interpersonal skills to effectively interface with customers, stakeholders, and team members at all levels
• Proficiency in sales administration software and CRM systems
• Knowledge of relevant property laws and regulations, in particular, the Housing Development Act
• Highly organized with strong attention to detail and problem-solving abilities
• Ability to work independently and as part of a team with a proactive approach in problem-solving
• Strong leadership and team management skills.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a sales administrator? How many years' experience do you have in the real estate industry? Which of the following languages are you fluent in? Which of the following Customer Relationship Management (CRM) systems do you have experience using?

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

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What can I earn as an Assistant Sales Manager