Manager

Aon; Kuala Lumpur; Hybrid; MYR 120,000 - 160,000; Full time

Job summary

A global consultancy firm is looking for an Assistant Vice President, Health Solutions in Kuala Lumpur. This hybrid role involves managing client portfolios, ensuring high retention rates, and developing strong client relationships. The ideal candidate will have a diploma or degree and experience in employee benefits and health solutions. The company values an inclusive culture and offers a comprehensive benefits package, including Global Wellbeing Days.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Flexible working style solutions

Qualifications

• Excellent communication and presentation skills required.
• Strong understanding of employee benefits and health solutions essential.
• Proactive individual able to prioritize multiple tasks.

Responsibilities

• Assist in managing a portfolio of existing clients and maintain retention.
• Collaborate with Placement team on annual client review and negotiations.
• Serve as the point of contact for clients' questions and feedback.

Skills

Client relationship management

Communication skills

Team player mentality

Understanding of health solutions

Education

Diploma or Degree in a related field

Job description

Assistant Vice President, Health Solutions

We're hiring! We are looking for an Assistant Vice President, Health Solutions to join our team in KL, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible to assist the Vice President in the management of a portfolio of existing clients as well as maintaining a client retention rate of at least 95% under their own portfolio.
• The candidate has to be a team player who delivers distinctive client values by providing a broad approach to benefits consulting. The candidate is required to hold direct client relationship with all accounts assigned and deliver service within clients’ expectation.

Renewal and Remarketing

• Work together with the Placement team on annual client review and negotiation of renewal terms.
• Review and coordinate preparation of Renewal Proposal / Claims Analysis with the Placement and Analytics team.
• Meeting with clients on pre-renewal and/or renewals.
• Preparation of Service Level Agreement.
• Presentation of the benefits programme to employees.

Day-to-Day Operations

• Getting updates on the employee movements from clients.
• Following up of underwriting requirements with clients.
• Handling the enquiries from both HR and employees.
• Follow up with clients on outstanding invoices.
• Serve as the point of contact for all clients' questions and feedback.

Others

• Meet all regulatory and compliance guidelines.
• Involved in business development opportunities/lead generation

Skills and experience that will lead to success

• Diploma or Degree or equivalent experience in any related field.
• Strong understanding of employee benefits and health solutions.
• Strong client relationship management.
• Excellent communication and presentation skills.
• Individual who works well within a team and is proactive.
• Ability to prioritize multiple tasks and collaborators.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]