Management in Trainee (Kuala Kangsar)

AYAM GEPUK (M) SDN. BHD.; Perak; On-site; MYR 36,000 - 54,000; Full time

Job summary

AYAM GEPUK (M) SDN. BHD. offers a Management Trainee Programme designed to develop future leaders through structured training in restaurant operations, customer service, inventory management, and team leadership.

Trainees will gain hands-on experience in daily operations, stock control, payroll support, and reporting while rotating across outlets to build versatile leadership skills.

Qualifications

• Bachelor's Degree or Diploma in a relevant field is required or encouraged.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Able to work shifts, weekends and holidays.
• Willing to be rotated to different outlets as needed.

Responsibilities

• Assist the Outlet Manager in overseeing daily restaurant operations.
• Ensure food quality, customer service, and standards are met.
• Support outlet opening and closing procedures.
• Assist in staff scheduling and coaching.
• Monitor stock levels and perform monthly stock counts.
• Deliver excellent customer service and resolve complaints professionally.
• Prepare daily operational reports and assist in payroll & administrative tasks.
• Participate actively in structured training and development programs.

Skills

Leadership potential

Communication skills

Teamwork

Problem-solving

Analytical abilities

Willingness to learn

Education

Bachelor's Degree or Diploma in Business Administration, Hospitality, Food & Beverage Management, or related field

Job description

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Job Summary

The Management Trainee Programme is designed to develop future leaders within the organisation. Trainees will undergo structured training across restaurant operations, customer service, inventory management, and team leadership to gain the knowledge and practical experience required for future management positions.

Key Responsibilities

Operations Support

• Assist the Outlet Manager in overseeing daily restaurant operations.
• Ensure food quality, customer service, and operational standards are consistently maintained.
• Support outlet opening and closing procedures.

Team Support

• Assist in staff scheduling and work allocation.
• Participate in employee coaching and training activities.

Inventory Management

• Monitor stock levels and ensure inventory accuracy.
• Practice FIFO inventory management.
• Assist in monthly stock counts and inventory reconciliation.

Customer Service

• Deliver excellent customer service and resolve customer complaints professionally.
• Build positive relationships with customers to enhance satisfaction.

Administration & Reporting

• Prepare daily operational reports.
• Assist in sales reporting, stock reports, attendance records, and other operational documentation.
• Support payroll preparation and administrative duties when required.

Learning & Development

• Participate actively in structured training programmes and operational assessments.
• Learn company policies, leadership competencies, and operational management practices.
• Take on progressively higher responsibilities throughout the training programme.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Hospitality, Food & Beverage Management, or a related field.
• Fresh graduates are encouraged to apply.
• Strong leadership potential and willingness to learn.
• Excellent communication and interpersonal skills.
• Good problem-solving and analytical abilities.
• Able to work shifts, weekends, and public holidays.
• Willing to be rotated to different outlets based on business requirements.