Management in Trainee (Ipoh)

AYAM GEPUK (M) SDN. BHD.; Perak; On-site; MYR 39,000 - 56,000; Full time

Job summary

AYAM GEPUK (M) SDN. BHD. invites fresh graduates to join its Management Trainee Programme, designed to develop future leaders across restaurant operations, customer service, inventory management and team leadership.

The programme provides structured training, hands-on rotations across outlets, and progression into management roles upon successful completion, with emphasis on leadership, communication and problem-solving skills.

Qualifications

• Bachelor's Degree or Diploma in a relevant field.
• Fresh graduates are encouraged to apply.
• Strong leadership potential and willingness to learn.
• Excellent communication and interpersonal skills.
• Willing to be rotated to different outlets based on business requirements.

Responsibilities

• Oversee daily restaurant operations in collaboration with Outlet Manager.
• Support staff scheduling and coaching.
• Monitor inventory levels and implement FIFO practices; assist in stock counts.
• Deliver excellent customer service and resolve complaints professionally.
• Prepare daily and operational reports, assist in sales and attendance reporting.

Skills

Leadership

Willingness to learn

Communication

Interpersonal skills

Problem-solving

Analytical abilities

Flexibility

Education

Bachelor's Degree or Diploma in Business Administration, Hospitality, Food & Beverage Management or related field

Job description

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Job Summary

The Management Trainee Programme is designed to develop future leaders within the organisation. Trainees will undergo structured training across restaurant operations, customer service, inventory management, and team leadership to gain the knowledge and practical experience required for future management positions.

Key Responsibilities

Operations Support

• Assist the Outlet Manager in overseeing daily restaurant operations.
• Ensure food quality, customer service, and operational standards are consistently maintained.
• Support outlet opening and closing procedures.

Team Support

• Assist in staff scheduling and work allocation.
• Participate in employee coaching and training activities.

Inventory Management

• Monitor stock levels and ensure inventory accuracy.
• Practice FIFO inventory management.
• Assist in monthly stock counts and inventory reconciliation.

Customer Service

• Deliver excellent customer service and resolve customer complaints professionally.
• Build positive relationships with customers to enhance satisfaction.

Administration & Reporting

• Prepare daily operational reports.
• Assist in sales reporting, stock reports, attendance records, and other operational documentation.
• Support payroll preparation and administrative duties when required.

Learning & Development

• Participate actively in structured training programmes and operational assessments.
• Learn company policies, leadership competencies, and operational management practices.
• Take on progressively higher responsibilities throughout the training programme.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Hospitality, Food & Beverage Management, or a related field.
• Fresh graduates are encouraged to apply.
• Strong leadership potential and willingness to learn.
• Excellent communication and interpersonal skills.
• Good problem-solving and analytical abilities.
• Able to work shifts, weekends, and public holidays.
• Willing to be rotated to different outlets based on business requirements.