Mako Product Specialist Trainee (Penang)

Stryker Group; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Mako Product Specialist Trainee, where you will undergo a transformative training program aimed at enhancing patient outcomes through innovative surgical solutions. This role involves working closely with surgeons and hospital staff, providing technical support, and driving account growth. With a commitment to professional development, you will play a vital role in a mission-driven environment that values mentorship and empowerment. If you are passionate about making a positive impact in healthcare, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in a related health sciences field is required.
• Experience in MNC commercial settings is advantageous.

Responsibilities

• Train to earn certifications in MAKO applications.
• Provide training and clinical support to surgeons.

Skills

Biomedical Engineering

Clinical Support

Technical Training

Patient Care

Education

Bachelor's degree in Biomedical Engineering

Bachelor's degree in Biology

Bachelor's degree in Biotechnology

Bachelor's degree in Biomedicine

Job description

MAKO is one of Stryker’s leading Orthopaedics products. Used in joint replacement surgeries, it is a SmartRobotics arm that allows surgeons to have a more predictable and efficient surgical experience. Our MAKO Product Specialists are trusted advisors – training and supporting surgeons in planning and executing such surgeries, ensuring better patient outcomes.

As a Mako Product Specialist Trainee, you will embark on a transformative 9-month intensive training program designed to equip you with the skills necessary to excel in a dynamic, mission-driven environment. You will play a pivotal role in enhancing patient outcomes through our innovative products and solutions. This is an individual contributor role that requires the use of judgment in applying professional expertise and is expected to work independently with minimal supervision post training.

This role will be based in Penang.

What You Will Do:

1. Train towards earning the requisite certifications in different MAKO applications within the stipulated period.
2. Provide case coverage as well as standby as Clinical Specialist to scrub in for joint replacement cases.
3. Drive account growth by working with key hospital staff, thought leaders, and referring doctors to develop a referral base and increase procedure volume.
4. Provide training and Clinical/Technical support to surgeons and hospital staff.
5. Pre-operative CT scans planning and CT segmentation.
6. Support processes including case booking, documentation, reporting, billing, etc.
7. Participate in training and sales & marketing activities as needed.
8. Provide prompt and accurate complaint reports per Stryker’s quality system.
9. Collaborate with sales & clinical team to deliver high standards of service & quality care to patients.

What You Need:

• Bachelor’s degree in biomedical engineering, Biology, Biotechnology, Biomedicine, or a related health sciences field.
• Working experience in MNC commercial settings is an advantage.
• A strong desire to contribute to purpose-driven work that positively impacts patient care.
• Commitment to professional development and career growth.
• Appreciation for authentic leadership that focuses on mentorship and empowerment.