Mako Product Specialist Trainee (Penang)

Stryker Group; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Mako Product Specialist Trainee for a transformative 9-month training program. This role focuses on enhancing patient outcomes through advanced robotic surgery solutions. You will train to earn certifications while providing critical clinical support during joint replacement surgeries. The position emphasizes professional development and collaboration with healthcare professionals to ensure high-quality patient care. If you are passionate about making a positive impact in healthcare and eager to grow in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Bachelor’s degree in health sciences field required.
• Experience in MNC settings is advantageous.

Responsibilities

• Train for certifications in MAKO applications.
• Provide training and support to surgeons and staff.
• Drive account growth with key hospital staff.

Skills

Clinical Support

Technical Support

Communication Skills

Problem Solving

Education

Bachelor’s degree in Biomedical Engineering

Bachelor’s degree in Biology

Bachelor’s degree in Biotechnology

Bachelor’s degree in Biomedicine

Job description

MAKO is one of Stryker’s leading Orthopaedics product. Used in joint replacement surgeries, it is a SmartRobotics arm that allows surgeons to have a more predictable and efficient surgical experience. Our MAKO Product Specialists are trusted advisors – training and supporting surgeons in planning and executing such surgeries, ensuring better patient outcomes.

As a Mako Product Specialist Trainee, you will embark on a transformative 9-month intensive training program designed to equip you with the skills necessary to excel in a dynamic, mission-driven environment. You will play a pivotal role in enhancing patient outcomes through our innovative products and solutions. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision post training.

What You Will Do:

1. Train towards earning the requisite certifications in different MAKO applications within the stipulated period.
2. Provide case coverage as well as standby as Clinical Specialist to scrub in for joint replacement cases.
3. Drives account growth by working with key hospital staff, thought leaders and referring doctors to develop a referral base and increase procedure volume.
4. Provide training and Clinical/Technical support to surgeons and hospital staff.
5. Pre-operative CT scans planning and CT segmentation.
6. Support processes including case booking, documentation, reporting, billing, etc.
7. Participate in training and sales & marketing activities as needed.
8. Provide prompt and accurate complaint reports per Stryker’s quality system.
9. Collaborate with sales & clinical team to deliver high standards of service & quality care to patients.

What You Need:

1. Bachelor’s degree in biomedical engineering, Biology, Biotechnology, Biomedicine, or a related health sciences field.
2. Working experience in MNC commercial settings is an advantage.
3. A strong desire to contribute to purpose-driven work that positively impacts patient care.
4. Commitment to professional development and career growth.
5. Appreciation for authentic leadership that focuses on mentorship and empowerment.