Maintenance Technician

Scania Nederland B.V.; Port Klang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the automotive industry is seeking a Maintenance Technician to perform high-quality maintenance and repairs on their products. The role focuses on ensuring customer satisfaction through effective communication and adherence to safety standards. Candidates should have experience with heavy vehicles and possess relevant qualifications.

Qualifications

• Experience in a commercial vehicle setup is advantageous.
• Driving License and heavy vehicle license are added advantages.

Responsibilities

• Perform high quality maintenance and repairs on Scania products.
• Ensure safety and health policies are followed.
• Communicate openly and provide service excellence.

Skills

Teamwork

Customer Focus

Initiative

Planning and Organizing

Communication

Education

Heavy vehicle technician qualification or equivalent experience

Job description

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The main responsibility of the Maintenance Technician is to perform high quality maintenance and repairs on Scania products. Satisfied customers, on time delivery and safety at work is achieved by following defined processes, standards and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability and safety on our roads.

Job Responsibilities

Professional Competencies (Duties and Tasks)

1. Before Maintenance or Repair Event

Secure that right information, tools and spare parts are available

• Read and understand work order
• Start up work order
• Collect additional information
• Secure access to right tools
• Pick up spare parts

2. During Maintenance or Repair Event

Through well-known and described working methods and standards perform maintenance or repair on time in a correct and safe way

• Complete visual inspections
• Search for additional information in systems
• Secure spare parts for additional jobs
• Perform maintenance or repair on vehicle/component
• Return not used spare parts
• Return special tools
• Clean work area
• Restore vehicle to handed-in condition
• Inform Foreman/Service Advisor about additional faults or findings

3. After Maintenance or Repair Event

Secure minimized lead time of invoicing. Through clear description of performed work and/or communicated what needs to be done if the work is handed over to a colleague

• Clarify performed work in work order and put signature
• End work order
• Complete handover
• Secure planning of next job

1. Products and services

• Maintains a up to date understanding of products and services necessary to perform duties and tasks. Understands products and services value proposition connected to processes and business.

2. Repair and maintenance

• Demonstrate understanding of Scania’s repair and maintenance concepts, troubleshooting, repair methods and techniques, vehicle technical aspects, tools and equipment. Ability to use instructions and documentation. Ability to conduct repair and maintenance on Scania products including VRS and other makes to meet the customer´s expectation and needs.

3. SHE

• Demonstrates understanding for importance of safety and health policies, procedures and regulations in daily work. Creates and safeguards a healthy, safe and sustainable work environment for all employees.

4. Using Information Technology

• Using software and information technology to accomplish one's work.

1. Communication

• Listening and communicating openly, honestly and respectfully with different audiences, promoting dialogue and building consensus

2. Customer Focus

• Providing service excellence to internal and/or external customers

3. Initiative

• Dealing with situations and issues proactively and persistently, seizing opportunities that arise

4. Planning and Organizing

• Reaching goals that are central to organizational success by making and following plans and allocating resources effectively

5. Teamwork

• Working collaboratively with others to achieve organizational goals
• Heavy vehicle technician, equivalent experience or qualification.
• Driving License, and heavy vehicle license will be an added advantage.
• Experience in a commercial vehicle (kenderaan perdagangan) setup will be an added advantage.