Maintenance Technician

Iroom Living Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual Leave

Medical and Hospitalisation Leave

Job summary

Iroom Living Sdn Bhd – Setapak, Kuala Lumpur is seeking a hands-on Maintenance & Operations role in hospitality. The successful candidate will service HVAC, perform routine upkeep of electrical, plumbing, and appliances, and coordinate with external contractors to keep units guest-ready.

Responsibilities include setting up new units, coordinating housekeeping, and ensuring safety and regulatory standards are met. Travel to assigned units and independent work are essential for success.

Qualifications

• 1–3 years experience in hospitality, hotel operations, property management, or maintenance.
• Strong communication and customer service skills, focused on guest satisfaction.
• Basic knowledge in repairs: electrical, plumbing, appliances, and general maintenance.
• Ability to perform physical tasks (lifting, transporting, furniture setup).
• Own transport required and willing to travel to assigned units.
• Able to work independently, responsibly, and handle multitasking in a fast-paced environment.

Responsibilities

• Perform routine servicing and troubleshooting of air-conditioning systems (split units, FCU, basic VRV exposure preferred).
• Conduct preventive maintenance for electrical, plumbing, appliances, and fittings.
• Diagnose faults quickly and coordinate external contractors when required.
• Maintain proper records of servicing, repairs, and spare parts usage.
• Ensure maintenance tools and consumables are well stocked.
• Carry out safety checks to ensure units meet hospitality and regulatory standards.
• Support emergency repairs to minimise guest disruption.
• Oversee day-to-day homestay unit readiness and condition.
• Coordinate housekeeping schedules and ensure rooms are guest-ready.
• Assist in setting up new units including furniture installation, appliance testing, Wi‑Fi routers, smart locks and interior staging.
• Liaise with suppliers and vendors for parts, materials, and equipment.
• Conduct pre-handover inspections before listing goes live.
• Assist operations team in preparing units for marketing and photo shoots.
• Monitor and improve guest satisfaction throughout their stay.
• Respond to guest complaints professionally and resolve promptly.
• Gather feedback and propose continuous operational improvements.
• Anticipate guest needs and provide hospitality-focused assistance.

Skills

Guest service

Maintenance

Communication

Multitasking

Tools

Electrical basics

Plumbing basics

Job description

Iroom Living Sdn Bhd – Setapak, Kuala Lumpur

Requirement

• 1–3 years of experience in hospitality, hotel operations, property management, or maintenance
• Strong communication and customer service skills, focused on guest satisfaction
• Basic knowledge in repairs: electrical, plumbing, appliances, and general maintenance
• Ability to perform physical tasks (lifting, transporting, furniture setup)
• Own transport required and willing to travel to assigned units
• Able to work independently, responsibly, and handle multitasking in a fast-paced environment

Responsibility

• Technical & Maintenance Responsibilities
  • Perform routine servicing and troubleshooting of air-conditioning systems (split units, FCU, basic VRV exposure preferred)
  • Conduct preventive maintenance for electrical, plumbing, appliances, and fittings
  • Diagnose faults quickly and coordinate external contractors when required
  • Maintain proper records of servicing, repairs, and spare parts usage
  • Ensure maintenance tools and consumables are well stocked
  • Carry out safety checks to ensure units meet hospitality and regulatory standards
  • Support emergency repairs to minimise guest disruption
• Operations & New Unit Setup
  • Oversee day-to-day homestay unit readiness and condition
  • Coordinate housekeeping schedules and ensure rooms are guest-ready
  • Assist in setting up new units including furniture installation, appliance testing, Wi‑Fi routers, smart locks and interior staging
  • Liaise with suppliers and vendors for parts, materials, and equipment
  • Conduct pre-handover inspections before listing goes live
  • Assist operations team in preparing units for marketing and photo shoots
• Guest Experience & Satisfaction
  • Monitor and improve guest satisfaction throughout their stay
  • Respond to guest complaints professionally and resolve promptly
  • Gather feedback and propose continuous operational improvements
  • Anticipate guest needs and provide hospitality-focused assistance

Benefits

• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave