Maintenance Manager

A&W Restaurants; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive Maintenance Manager to oversee the upkeep of restaurant equipment and ensure operational excellence. This role involves developing preventive maintenance schedules, managing vendor relationships, and ensuring compliance with safety standards. The ideal candidate will have a solid background in engineering or facility management, with at least five years of experience in a similar role. Join a dynamic team where your leadership and technical skills can make a significant impact on operational efficiency and safety.

Qualifications

• Minimum 5 years’ experience in a similar role.
• Strong knowledge of facilities, machines, and equipment.

Responsibilities

• Develop and implement preventive maintenance schedules for restaurant equipment.
• Lead and supervise the internal maintenance team.
• Ensure compliance with safety and environmental regulations.

Skills

Electrical Systems

Mechanical Systems

Plumbing

Carpentry

Vendor Negotiation

Crisis Management

Leadership Skills

Communication Skills

Education

Degree in Engineering

Degree in Facility Management

Job description

Develop and implement preventive maintenance schedules for all restaurant equipment (e.g., fryers, grills, chillers, HVAC, RB machines) and related kitchen machinery.

Respond promptly to breakdowns and urgent maintenance requests to minimize business disruption.

Maintain a centralized log of equipment servicing, repairs, and replacements. Manage Spice Admin desk-help.

Source, evaluate, and manage relationships with external service providers and contractors (e.g., electricians, refrigeration technicians, general repair).

Negotiate maintenance contracts, service-level agreements (SLAs), and ensure cost-effective procurement.

Ensure all third-party work complies with quality, safety, and hygiene standards.

Asset Management & CapEx Planning

Maintain an updated inventory of all technical assets across outlets and central kitchen.

Contribute to annual CapEx planning related to equipment upgrades, replacements, and infrastructure improvements.

Track and analyze maintenance costs, downtime, and ROI of key assets.

Compliance & Safety

Ensure all restaurant equipment complies with local safety, fire, and environmental regulations.

Implement and enforce safety protocols during equipment handling, repair, and maintenance works.

Coordinate inspections, certifications, and repairs in line with regulatory and insurance requirements.

New Outlet Support

Collaborate with project or development teams during new store openings and refurbishments.

Oversee installation, testing, and commissioning of kitchen and restaurant equipment.

Conduct handover inspections and ensure operational readiness from a maintenance perspective.

Team Management & Coordination

Lead and supervise the internal maintenance team (if applicable).

Coordinate work schedules, assign tasks, and monitor performance.

Provide troubleshooting guidance and support skill development.

Job Requirements:

• Degree in Engineering or Facility Management.
• Minimum 5 years’ experience in a similar role.
• Previous managerial experience is a bonus.
• Working knowledge of electrical & mechanical systems, plumbing, and carpentry.
• Familiarity with blueprints and schematics.
• Strong knowledge of facilities, machines, and equipment.
• Excellent organizational and leadership skills.
• Exceptional communication and interpersonal skills.
• Hands-on, proactive maintenance approach.
• Cost-conscious and quality-driven mindset.
• Safety and compliance-oriented.
• Efficient in crisis and downtime management.
• Strong vendor negotiation and coordination skills.