Maintenance Manager

Responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.

- Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property.

- Ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.

- Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.

- Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.

- Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.

- Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.

- Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.

- Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfills all compliance requirements.

- Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.

- Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.

- Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.

- Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s Quality Assurance Program.

- Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.

- Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.

- Contribute to the effectiveness of management decision making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments.

- Work with Human Resources on manpower planning and management needs.

- Work with Director of Finance in the preparation and management of the Department’s budget.

- Complete the other tasks which assigned by the leader.

- Maintain the hotel in your qualified trade to the desired standard.

- Shift inspection and recitation.

- Complete work orders as requested by the Chief Engineer to meet customer requirements.

- Initiate/identify project work requires throughout the hotel.

- Implement the action the preventative maintenance program.

- Demonstrate flexibility in changing the work schedule in the light of guest priorities.

- General Building minor maintenance repairs.

- Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standard established.

- Ensure plant rooms are checked and cleaned and are in operating order.

- Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day.

- Conduct lighting checks to ensure all globes are in working order.

- Investigate reported faults for laundry and kitchen equipment.

- Carry out minor repairs to guest rooms or public areas.

- Liaise directly with departments regarding the completion of work orders and prioritize in order of guest satisfaction.

Complete the order tasks which assigned by the leader.