Job Description:
- Coordinate daily maintenance services for client shops, schedule repairs, and respond to technical inquiries and complaints, ensuring resolutions meet client expectations.
- Maintain accurate records of maintenance schedules, completed work, and inspections for compliance and future reference.
- Prepare quotations, purchase orders (PO), invoices, and maintenance reports to ensure smooth project and maintenance operations.
- Coordinate with suppliers, sub-contractors, and clients to ensure cost standards and project values are met.
- Prepare and submit monthly maintenance profitability reports to the Accounts department.
- Arrange working permits and insurance coverage for maintenance work.
- Inventory Management: Track and manage maintenance supplies and equipment, ensuring all necessary tools and materials are available for maintenance tasks.
- Follow any duties assigned by Top Management and HOD QA from time to time.
Qualifications & Requirements:
- Education: Diploma in Business Administration, Facilities Management, or related field. Certifications in facilities maintenance or office management are a plus.
- Experience: Minimum of 2-3 years of experience in administrative support, preferably in construction, facilities, or project environment. Experience in maintenance coordination or support is an advantage.
- Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Communication: Excellent verbal and written communication skills in English. Ability to communicate effectively with team members, vendors, and clients.
- Attention to Detail: Ability to maintain accurate records, prepare reports, and follow up on tasks efficiently.
- Problem-Solving: Ability to identify problems early and proactively seek solutions for administrative and maintenance-related issues.
- Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with project management tools is a plus.