Luxury Jewelry Sales Associate: Craft Experiences

Chow Tai Fook Jewellery Group; Penang; On-site; MYR 31,000 - 42,000; Full time

Job summary

Chow Tai Fook Jewellery Group seeks a retail professional in Malaysia to deliver an exceptional shopping experience. You will build deep product knowledge, share the brand stories, and drive sales across the store while maintaining inventory accuracy and polished displays.

Ideal candidates have SPM level or higher, proven jewelry or luxury retail sales experience, and exceptional interpersonal skills. The role requires flexible retail hours and a professional, well-groomed appearance.

Qualifications

• Experience delivering strong customer service and meeting sales targets.
• Demonstrated ability to engage customers and build rapport.
• Strong interpersonal and communication skills.
• Team-oriented and able to adapt in a fast-paced retail environment.
• Fluency in multiple languages to cater to diverse customers.
• Well-groomed and professional appearance.

Responsibilities

• Provide an outstanding customer experience and shopping journey.
• Develop deep product knowledge and brand stories to advise confidently.
• Achieve individual and store sales targets through engagement and recommendations.
• Manage inventory counts and maintain accurate records.
• Keep store displays aligned with brand image and promotions.
• Coordinate and fulfil customer orders, including in-store collection and delivery.
• Support in-store campaigns, promotions, and events.
• Commit to retail hours.

Skills

Customer service

Sales

Multilingual

Communication skills

Education

SPM level or higher

Job description

Chow Tai Fook Jewellery Group seeks a retail professional in Malaysia to deliver an exceptional shopping experience. You will build deep product knowledge, share the brand stories, and drive sales across the store while maintaining inventory accuracy and polished displays.

Ideal candidates have SPM level or higher, proven jewelry or luxury retail sales experience, and exceptional interpersonal skills. The role requires flexible retail hours and a professional, well-groomed appearance.