Luxury Beauty Retail Associate – Lead & Delight

Valiram (Retail); Penang; On-site; MYR 22,000 - 36,000; Full time

Job summary

Valiram is seeking a Retail Sales Associate to join its luxury beauty and fashion divisions across Malaysia. The role focuses on delivering exceptional customer service, driving sales, and maintaining premium store presentation for high-end brands.

You will train and motivate a team of sales associates, stay current on beauty trends, handle POS transactions, and work flexible weekends and holidays to meet targets while upholding brand standards.

Qualifications

• Previous experience in retail or customer service
• Knowledge of beauty and fragrance products is advantageous
• Ability to drive sales and meet KPIs

Responsibilities

• Deliver exceptional customer service and luxury shopping experience
• Drive sales and meet KPIs while upselling and cross-selling
• Maintain premium store presentation and visual standards
• Train and motivate sales associates to achieve targets
• Work collaboratively with team to ensure smooth store operations

Skills

Exceptional Customer Service

Sales-driven

Product knowledge

Visual Merchandising

Team collaboration

Flexible weekends

Brand-aligned grooming

Effective communication

Adaptability & learning

Education

High school diploma or equivalent

Beauty/retail management certification

Tools

POS systems

Job description

Valiram is seeking a Retail Sales Associate to join its luxury beauty and fashion divisions across Malaysia. The role focuses on delivering exceptional customer service, driving sales, and maintaining premium store presentation for high-end brands.

You will train and motivate a team of sales associates, stay current on beauty trends, handle POS transactions, and work flexible weekends and holidays to meet targets while upholding brand standards.