Logistics, Warehouse, Custom & Compliance Lead

Prattwhitney; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Job summary

RTX seeks a Lead, Logistics, Warehouse & Customs & Compliance to oversee inbound/outbound logistics and 3PL performance in Malaysia. The role ensures customs compliance, material flow, and warehouse integrity while aligning with global trade requirements.

You will drive process improvements, coordinate with planners and audits, and ensure KPI adherence. Strong knowledge of 3PL operations and ERP systems is essential for success in this role.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5 years of experience in logistics or warehouse operations, including vendor management and customs processes.
• Solid knowledge of Malaysian Customs regulations, bonded warehouse requirements, and international trade compliance.
• Hands-on experience with 3PL vendors in a manufacturing or MRO environment.
• Familiarity with SAP or equivalent ERP systems and strong proficiency in MS Office.

Responsibilities

• Logistics & Warehouse Oversight: Manage third-party logistics (3PL) providers for transportation, receiving, and warehousing activities. Ensure timely inbound and outbound shipments in line with production and delivery schedules.
• Customs & Trade Compliance: Ensure accurate customs declarations and clearance per Malaysian regulations, classify HS codes, permits, and duties.
• Governance & Policy Adherence: Maintain SOPs and assist audits; monitor 3PL KPIs, SLAs, safety and regulatory standards.
• Reporting & Continuous Improvement: Track metrics, identify gaps, drive improvements, and support audits.

Skills

Problem-solving

Organizational skills

Stakeholder communication

Education

Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field

Tools

SAP

MS Office

Job description

Date Posted: 2026-08-27 Country: Malaysia Location: MY-10-KLANG-009 ~ 9 Lengkuk Keluli 2 ~ 9 LENGKUK KELULI 2-009 Position Role Type: Unspecified

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Lead, Logistics, Warehouse, Customs & Compliance is responsible for overseeing all inbound and outbound logistics operations managed by the appointed 3PL vendor, while ensuring full compliance with relevant customs regulations, company policies, and global trade requirements. This role serves as the primary point of accountability for ensuring smooth material flow, warehouse integrity, and customs documentation compliance across all logistics functions.

Key responsibilities

• Logistics & Warehouse Oversight: Manage and monitor the performance of third-party logistics (3PL) providers for transportation, receiving, and warehousing activities. Ensure timely inbound and outbound shipments of aircraft components and materials in support of production and customer delivery schedules. Supervise warehouse layout optimization, inventory accuracy, and adherence to proper storage procedures, including segregation of bonded and non-bonded materials. Coordinate with internal planners and operations team to prioritize receiving and dispatch activities based on production needs.
• Customs & Trade Compliance: Ensure accurate and timely customs declarations and clearance activities in accordance with Malaysian Customs requirements. Coordinate with the Global Trade Site Lead on HS code classification, import/export permits, and duty exemptions. Oversee the documentation and audit trail for all cross-border shipments, including vendor-managed repairs and international returns. Liaise with Royal Malaysian Customs on site-level compliance matters, audits, and inspections.
• Governance & Policy Adherence: Ensure compliance with internal company policies, import/export control procedures, and global trade regulations. Maintain SOPs related to logistics, receiving, storage, and customs processing. Support internal and external audits by providing documentation and resolving logistics-related findings. Monitor 3PL adherence to contractual KPIs, SLAs, safety requirements, and regulatory standards.
• Reporting & Continuous Improvement: Track and report logistics performance metrics (e.g. receiving accuracy, clearance/ induction lead time). Identify gaps and drive continuous improvement initiatives to optimize material flow and reduce logistics-related risks. Coordinate root cause analysis and corrective actions for any non-conformances in logistics or customs processes. Assist in regulatory and customer audits related to receiving processes and material traceability.

Qualifications & Requirements

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5 years of experience in logistics or warehouse operations, including vendor management and customs processes.
• Solid knowledge of Malaysian Customs regulations, bonded warehouse requirements, and international trade compliance.
• Hands-on experience in managing or working with 3PL vendors in a manufacturing or MRO environment.
• Familiarity with SAP or equivalent ERP systems and strong proficiency in MS Office.
• Strong problem-solving, organizational, and stakeholder communication skills.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.