Logistics Service Coordinator (Night Shift) - (7248)

BDP International; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Coordinator to join their dynamic team. This role involves coordinating customer orders, managing transportation logistics, and ensuring accurate documentation. Ideal candidates will possess a Bachelor's Degree and have a strong interest in supply chain and logistics. You'll thrive in a fast-paced environment, utilizing your communication and organizational skills to deliver exceptional service. Join a forward-thinking company where your contributions will enhance operational efficiency and customer satisfaction.

Benefits

Evening Shift Allowance

Qualifications

• Bachelor's Degree required with 0-1 year of customer service experience.
• Strong interest in logistics and transportation fields.

Responsibilities

• Coordinate and execute customer orders according to requirements.
• Manage order processing and transportation coordination.
• Handle documentation, administration, and invoicing.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Team Player

Leadership Experience

Education

Bachelor's Degree

Tools

MS Office

Job description

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Job Details

Job Title: Operations Coordinator

Education: Bachelor's Degree

Location: Entry Level

Category: Operations

Job Type: Permanent

Job Description

PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services including lead logistics (LLP), fourth-party logistics (4PL), ocean, air, rail, and road transportation; barge services; port services; origin management; export freight forwarding; import customs clearance; trade compliance; analytics; contract logistics; project logistics; warehousing; and supply chain visibility with predictive ETA tracking through proprietary Smart technology.

Responsibilities

1. Coordinate and execute customer orders according to requirements and procedures.
2. Manage order processing.
3. Plan, book, and coordinate transportation orders.
4. Follow up on shipments.
5. Handle documentation, administration, filing, and invoicing.
6. Conduct freight audits.
7. Provide feedback to customers via various communication channels.
8. Operational troubleshooting.
9. Report non-conformances based on KPIs.
10. Collaborate with approved subcontractors at agreed rates.
11. Process received orders end-to-end.
12. Ensure punctual and accurate order and documentation handling.
13. Collaborate with team members.
14. Report to the Team Leader.

Working Conditions

Working Days: Monday to Friday

Working Hours: Follow European CET timezone

• Daylight Saving Start: 2:00 PM - 11:00 PM MY Time
• Daylight Saving End: 3:00 PM - 12:00 AM MY Time

Evening shift allowance: RM550.00 per month

Job Requirements

• Bachelor's Degree (BS/BA)
• 0-1 year of customer service experience
• Strong interest in supply chain, logistics, or transportation fields
• Ability to work in a fast-paced office environment
• Good communication, attention to detail, and organizational skills
• Strong team player attitude
• Leadership experience is highly desirable
• Proficiency in MS Office applications