Logistics Service Coordinator (Night Shift)

BDP International; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their dynamic team in logistics and supply chain management. This role involves coordinating customer orders, managing documentation, and ensuring timely communication with clients. The ideal candidate will have a Bachelor's degree and a strong desire to excel in a fast-paced environment. You will work closely with a supportive team, contributing to the seamless execution of logistics operations. This opportunity is perfect for someone who thrives in a collaborative setting and is eager to develop their career in the logistics field.

Benefits

Evening Shift Allowance

Flexible Working Hours

Qualifications

• Bachelor's degree required; 0-1 year of customer service experience preferred.
• Strong teamwork attitude and ability to work in a fast-paced environment.

Responsibilities

• Coordinate and execute customer orders according to requirements.
• Manage order processing and documentation handling.
• Report to Team Leader and ensure flawless order execution.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Teamwork

Leadership Experience

Education

Bachelor's Degree

Tools

MS Office

Job description

PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions; ocean, air, rail and road transportation; barge services; complementary port services; origin management, export freight forwarding; import customs clearance and regulatory compliance; trade compliance, analytics and optimization solutions; contract logistics; project logistics; warehousing, and supply chain visibility and predictive ETA tracking through proprietary Smart technology and applications. PSA BDP is a unit of PSA International, a leading global port operator and trusted supply chain partner to cargo stakeholders.

Responsibilities

• Coordination and execution of customer orders in accordance with their requirements and/or procedures.
• Order processing management.
• Planning / Booking / Transportation orders.
• Coordination/follow up of the shipment.
• Documentation/administration/filing/invoicing.
• Freight Audit.
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, EDI).
• Operational troubleshooting.
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates.
• End to end processing of received orders.
• Punctual and flawless order and documentation handling.
• Cooperation with the team.
• Reporting to Team Leader.

Working Day

Monday till Friday

Working Hour

Follow European CET time zone

• Daylight Saving Start: 2:00pm till 11:00pm MY Time
• Daylight Saving End: 3:00pm till 12:00am MY Time

Evening shift allowance: RM550.00 per month

Job Requirements

• A four year BS/BA degree is required.
• Zero (0) to one (1) year of experience in customer service duties.
• A strong desire to work in the supply chain/logistics/transportation field.
• Must be able to work in a fast paced office.
• Good communication, attention to detail, and organizational skills required.
• Candidate must possess a strong teamwork attitude.
• Leadership experience is a strongly desired.
• Candidate must be PC literate with MS Office applications.