Logistics Officer - Contract Logistics/SCM, Customer Service

DB Schenker; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company is seeking a dedicated team member to manage inventory and coordinate shipments. The role involves ensuring accurate reporting and addressing shipment discrepancies. Candidates should possess at least SPM/SPTM certification, fluency in both Bahasa Malaysia and English, and strong interpersonal skills. Join us at DB Schenker to enhance your logistics career and enjoy competitive benefits.

Benefits

Continuous training and development

Comprehensive benefits package

Work-life balance policies

International challenges

Comprehensive insurance package

Qualifications

• Must have minimum SPM/SPTM.
• Certification in Basic Supervision required.
• Fluency in Bahasa Malaysia and English essential.

Responsibilities

• Check and coordinate shipment pick-ups and inventory management.
• Prepare daily and weekly inventory reports.
• Notify customers of shipment discrepancies and follow up.

Skills

Good interpersonal skills

Good mathematical skills

Computer literacy

Fluency in Bahasa Malaysia

Fluency in English

Education

Minimum SPM/SPTM

Certification in Basic Supervision

Tools

Microsoft Office

Excel

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities:

1. Check the status of material requirements from customers and arrange shipment pick-up from the hub customer.
2. Prepare and generate daily and weekly inventory reports for customers.
3. Ensure daily receiving system updates within the goals set (KPI) by the customer.
4. Ensure daily receiving performance within the goals set (KPI) by the customer.
5. Check and ensure the receiving/outgoing documents' information against the physical receipt by operations.
6. Notify customers or suppliers of shipment discrepancies (e.g., damage, physical short incoming, PO number missing, late delivery, etc.) via email and follow up by phone.
7. Attend to customers' or suppliers' shipment discrepancies and coordinate with relevant parties when necessary.
8. Coordinate with customers on urgent/exception pulls and work with the operations team to deliver the goods as requested.
9. Ensure daily/weekly data collection to update KPIs and send the KPIs to customers and internal SCHENKER Management on a weekly and monthly basis.

Minimum Qualifications:

• Minimum SPM/SPTM.
• Certification in Basic Supervision.
• Fluent in Bahasa Malaysia and English (spoken and written).
• Good mathematical skills and computer literacy (Microsoft Office, especially Excel).
• Good interpersonal skills.

Benefits:

• We’re strong believers in continual training and development for our people. After all, your success is our success.
• DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits, and reward systems.
• Our vacation and leave policies reflect our belief in proper work-life balance.
• Opportunity to see the world with DB Schenker! We offer plenty of international challenges.
• Comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA), and Group Term Life (GTL).

To be considered for this position, you must have valid rights to work and live in Malaysia.