Logistics Executive (Team Lead)

BDP International; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics provider in Kuala Lumpur is seeking a customer service representative to manage customer interactions and administrative tasks. The ideal candidate will have a diploma or degree in logistics and at least two years of experience in the freight industry. Excellent English proficiency and good interpersonal skills are essential. Fresh graduates are encouraged to apply. This role offers a dynamic career with opportunities for growth.

Qualifications

• Min. two (2) years of experience in Sea freight / Airfreight / Shipping industry.
• Familiar with HS code, customs, and government regulations is a plus.
• Mature and able to work independently.

Responsibilities

• Handle day-to-day customer service interactions.
• Perform administrative and documentation functions.
• Coordinate with vendors and customers on shipment progress.
• Prepare shipping documents including bills of lading.

Skills

Customer orientation

Interpersonal skills

Attention to detail

Supervisory skills

Proficiency in English

Education

Diploma / Degree in Logistics, Transportation and Distribution

Tools

Computer software packages

Job description

Company Background:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offerdynamic careersfor those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within thechemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities:

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
• Coordination with vendors and customers on shipment progress and delivery.
• Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.

Requirements:

• Min. Diploma / Degree in Logistics, Transportation and Distribution.
• Min. two (2) year experience in Sea freight / Airfreight / Shipping industry.
• Familiar with HS code, customs, government agencies rules & regulations would be an added advantage.
• Basic knowledge in computer software packages.
• Proficiency in English is essential.
• Customer oriented, mature and able to work independently.
• Good interpersonal skills and attention to detail is vital.
• The candidate must possess supervisory skills and a team player with a high level of integrity and commitment.
• Able to start work immediately will be an added advantage.
• Fresh graduates are encouraged to apply.