Logistics Customer Service

DHL Supply Chain; Selangor; On-site; MYR 35,000 - 45,000; Full time

Job summary

A global logistics company is looking for a Transport Planner based in Shah Alam or Elmina. Responsibilities include optimizing transportation routes, managing deliveries, and liaising with various teams to ensure smooth operations. Candidates should have a diploma in Supply Chain, at least 1 year of logistics experience, and proficiency in English and Malay. Competitive salary and benefits offered.

Qualifications

• Minimum 1 year of experience in Transport Planning or Logistics Customer Service.
• Able to be based in Shah Alam or Elmina.

Responsibilities

• Ensure optimal transportation routes and schedules for deliveries.
• Monitor driver schedules and ensure timely deliveries.
• Liaise with internal and external teams to ensure smooth transport operations.
• Monitor the progress of shipments and address potential delays.
• Ensure adherence to regulations, safety standards, and company policies.

Skills

Transport Planning

Communication in English

Communication in Malay

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft PowerPoint

Education

Diploma in Supply Chain, Logistics or Business Administration

Job description

Key Responsibilities

• Ensuring optimal transportation routes and schedules for deliveries
• Monitoring driver schedules and ensuring timely deliveries.
• POD Management
• Liaising with internal teams (e.g., logistics, warehouse, customer service) and external parties (e.g., carriers, suppliers, customers) to ensure smooth and timely transportation operations.
• Monitoring the progress of shipments, identifying potential delays or issues, and proactively addressing them to minimize disruptions.
• Ensuring all transportation activities adhere to relevant regulations, safety standards, and company policies.
  
  
  

Qualifications & Requirements

• Minimum Diploma in Supply Chain, Logistics or Business Administration
• Minimum 1 year of experience in Transport Planning or Logistics Customer Service
• Able to be based in Shah Alam or Elmina
• Able to use Microsoft Word, Excel & Powerpoint
• Must be able to read, write and speak English and Malay Languagues