Logistics Coordinator (Order Management)

Zebra Shipping Sdn. Bhd.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company specializing in E-commerce is seeking a Logistics Coordinator to join their team. The role involves coordinating daily operations with third-party logistics, managing KPIs, and ensuring efficient order management. Candidates should possess excellent communication skills and proficiency in Microsoft Office.

Qualifications

• Fluent English with excellent communication skills.
• Proficient in Microsoft Office and Excel.
• Strong analytical skills.

Responsibilities

• Coordinating with 3PL on daily operations.
• Monitor and execute order management system.
• Improve logistics KPIs.

Skills

Communication

Analytical Skills

Tools

Microsoft Office

Excel

Job description

We’re rethinking homes for how people really live, and we’re looking for a Logistics Coordinator (Order Management) to join our E-commerce (Mopio) team to help shape the future of living—one thoughtful detail at a time.

At Mopio, we’re redefining home essentials for the modern lifestyle — smart, stylish, and surprisingly affordable.

As part of a fast-growing team, you’ll help shape a brand that’s bold, nimble, and built to meet everyday living with elevated design.

Job Description:

Coordinating with 3PL on daily operations, managing KPI Expectations and maintain a close relationship.

Monitor, supervise and execute order management system.

Reduce Order Turn Time by monitoring scheduling platforms to ensure that orders are being scheduled and delivered as quickly as possible.

Answer customer inquiries and facilitate order change requests.

Monitor, report and improve logistics KPIs.

Provide clear instruction and feedback to third party delivery partners regarding objective and subjective KPI.

Provide direct input into the existing user tools and make recommendations for process.

Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager.

What you’ll need:

Fluent English with excellent communication skills, both written and verbal.

Proficient in Microsoft Office and Excel.

Strong analytical skills

Knowledge of ERP and e-commerce background is a plus.

Employment type: Full-time

Working Schedule: Tuesday to Saturday, 10pm to 7am OR 11pm to 8am.

Working hours during probation period will be 9am to 6pm.

Working arrangement: Onsite

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

How many years' experience do you have as a logistics coordinator? Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in Malaysia? Which of the following languages are you fluent in? How would you rate your English language skills? Which of the following types of qualifications do you have? Do you have customer service experience?

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What can I earn as a Logistics Coordinator