Purpose
The Logistics Manager will be responsible for leading and managing all logistics and warehouse operations at our Singapore and Johor Distribution Centers (DC), operated by 3rd Party Logistics Providers .This role is essential in ensuring efficient day-to-day operations, cost-effective transportation, and full compliance with regulatory and corporate policies. As part of the relocation of the bulk of operations from Singapore to Johor, this role will also coordinate closely with Singapore-based teams to ensure smooth integration of regional logistics and export processes.
Responsibilities
Logistics Operations
- Oversee daily logistics operations including inbound, outbound, and export activities at the Johor DC.
- Manage 3PL performance in both Singapore and Johor, driving KPIs related to warehouse velocity, safety, and cost control.
- Monitor import/export processes, ensuring compliance with Singapore and Malaysian customs regulations and Dangerous Goods (DG)/HazMat requirements.
- Collaborate with internal departments such as Planning, Trade Compliance, Customer Service, Finance, and Quality to ensure logistics alignment with business objectives.
- Drive logistics cost optimization through data analysis, carrier selection, and routing improvements.
- Review and approve freight invoices in coordination with Finance.
- Coordinate regional distribution activity in collaboration with Singapore-based stakeholders.
- Resolve escalations and unblock urgent shipments by collaborating with 3PL partners, the customer care team, logistics vendors, and other relevant stakeholders to ensure timely delivery and issue resolution.
Warehouse Management
- Ensure seamless warehouse operations in alignment with customer delivery requirements.
- Maintain rigorous inventory accuracy through cycle counts, stock reconciliation, and SAP entries.
- Optimize warehouse layout and material flow to maximize storage utilization and handling efficiency.
- Ensure proper handling and documentation for DG and regulated materials.
- Align closely with the Johor raw materials warehouse team to coordinate and manage logistics activities between the regional DC and raw materials warehouse, including shared oversight of 3PL performance and truck movement planning.
- Enforce compliance with safety protocols, warehouse SOPs, and corporate quality standards.
People Leadership
- Lead a team of logistics staff and 3PL personnel at the Johor DC through a Matrixed Structure
- Oversee training, delegation, performance reviews, and workforce planning to ensure operational excellence.
- Collaborate with HR and Operations leadership to identify, develop, and promote talent within the logistics function.
- Foster a continuous improvement culture using root cause analysis and Six Sigma methodologies.
Basic Qualifications
- Degree/Diploma in Supply Chain Management, Logistics, Business, or related field.
- 7–10 years of logistics experience in a warehouse or distribution center, preferably within a regulated or manufacturing environment.
- 2–5 years of experience in team leadership or 3PL management.
- Strong understanding of freight forwarding, import/export regulations, and DG/HazMat compliance.
- Proficient in SAP and/or other ERP/WMS systems; advanced Microsoft Excel skills.
- Familiar with ISO standards and local/international product handling regulations.
- Proven ability to manage logistics budgets, lead projects, and implement process improvements.
- Strong stakeholder management and communication skills, especially in cross-border operations.
- Prior experience in managing warehouse transitions or new site start-ups.
- Familiarity with logistics operations in Johor or Singapore–Malaysia cross-border flows.
- Continuous improvement mindset with exposure to Lean/Six Sigma tools.