Logistic Executive

TRUMPF; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading company in high technology is seeking an Import and Export Executive to manage customs procedures and logistics effectively. Candidates should have at least three years of experience in a related role and understand the full import/export process. The position offers an opportunity to work with cutting-edge technologies in a supportive and respectful corporate culture.

Benefits

Access to the latest technologies and work equipment

Respectful and appreciative corporate culture

Flat hierarchies in a dynamic team

International, varied, and independent work

Qualifications

• At least 3-year experience in import and export executive role.
• Thorough understanding of customs clearance procedures.
• Good command of written and spoken English.

Responsibilities

• Prepare documents and manage customs procedures for shipments.
• Liaise with forwarders and manage stock accuracy.
• Provide customer support and resolve inquiries.

Skills

Task self-organization

Problem-solving

Communication

Team working

Logistics understanding

Education

Degree in Logistics, Business, Management or related disciplines in Supply Chain

Tools

MS Office

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Your Role:

• Prepare necessary documents, identify correct HS code and provide other information as required for import and export of all shipments
• Closely co-ordinate with forwarder on customs procedure to ensure smooth import and export shipment.
• Manage and filing all import-export documents after customs clearance in a systematic and tidy manner
• Liaise with forwarder, transporter and customer for delivering equipment and parts
• Ensure proper security and accuracy of stock in warehouse, record stock-in and stock-out with adequate proof of delivery, minimize stock difference between physical and record.
• Maintain required minimum stock level, place stock order upon sales and service team’s request
• Ensure the correct receipt of incoming goods and on time delivery to both service team & customers
• Carry out inventory and control stock ageing for goods return on timely basis
• Co-ordinate for handling defective and scrap items in accordance to company’ s policy
• Provide assistance, support and resolution to customers’ inquiries, concerns and issues.
• Follow up with customer to ensure the order is successfully fulfilled.
• Providing feedback to management on recurring customer issues and suggesting improvements to enhance customer service processes and procedures.
• Identifying areas of improvement, creating guidelines and SOP to ensure processes are done in an efficient and timely manner.
• Order processing, documentation and follow up with customer, vendors enquiries related to spare parts quotation and order placement.
• Liaise and closely work together with internal departments

Your Profile:

• Have at least 3-year experience in the role of import and export executive for a multinational/foreign-invested company
• Thoroughly understand the whole procedure of the country’s customs clearance and post-clearance
• Be familiar with import export procedure for all types of enterprise including export processing enterprise
• Understand logistics pricing structure for working in the best cost-effective way
• Degree in Logistics, Business, Management or related disciplines in Supply Chain
• Computer literacy in MS Office
• Excellent skills in task self-organization with high responsibility and accuracy
• Good sense of urgency
• Good command of written and spoken English
• Good communication skill and capability of problem-solving and team working

What we offer:

• International, varied and independent work
• Access to the latest technologies and work equipment
• Respectful and appreciative corporate culture
• Flat hierarchies in a dynamic team

Contact Person:

Lai Har Mak (Denise)

[e-mail]

Rapeeparn Limcharoenporn

[e-mail]