Loan Documentation & Credit Operations Officer / Executive

Southern Auto Capital; Batu Pahat; On-site; MYR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Loan Documentation & Credit Operations Officer/Executive to join their dynamic team. This role offers a great exposure and interactive working environment, along with opportunities for career advancement. You will be responsible for preparing loan documents, performing disbursements, and ensuring compliance with all terms. The position requires excellent communication skills and the ability to multitask in a fast-paced environment. If you're motivated and eager to take on challenges, this is the perfect opportunity for you to grow your career.

Benefits

Career Advancement Opportunities

Interactive Working Environment

Qualifications

• Fresh graduates welcome; 1-2 years of relevant experience is advantageous.
• Experience in credit operations and loan documentation is a plus.

Responsibilities

• Prepare loan documents and ensure compliance with terms and conditions.
• Perform loan disbursements and maintain data accuracy in loan systems.
• Provide excellent service to customers and assist with inquiries.

Skills

Excel

Microsoft Office

Interpersonal Skills

Communication Skills

Multitasking

Education

Diploma or higher in any field

Job description

Loan Documentation & Credit Operations Officer / Executive

• Great Exposure and Interactive Working Environment
• Opportunities for Career Advancement Within the Organization

JOB DESCRIPTION:

• Prepare loan documents, ensuring compliance with all approved terms and conditions.
• Perform loan disbursements and ensure accuracy of data in the loan system.
• Ensure all loan documents are duly executed, witnessed, and in order.
• Attend and liaise with loan borrowers/guarantors on related matters.
• Assist in stamping/signing legal documents and processing loan disbursements.
• Promote the company’s loan products and services.
• Perform data entry for all loan applications, ensuring accuracy in the respective loan systems.
• Assist in credit and loan processing.
• Gather required documents for loan applications and perform assessments on allocated files.
• Prepare applications, including filling out application forms and relevant documents.
• Provide excellent communication and service to customers.
• Attend to customer inquiries and follow up accordingly.
• Conduct applicant interviews and update details in the system.
• Explain the loan process, instalment amounts, interest rates, and costs to applicants.
• Responsible for data entry and credit analysis of customer applications.
• Assist with incoming and outgoing calls related to loan applications.
• Adhere to performance standards regarding turnaround time and accuracy.
• Deliver quality service in line with company policies and procedures.
• Assist in preparing manual computations of loan installments and schedules.
• Manage and organize credit documentation securely.
• Maintain a proper filing system to ensure confidentiality.
• Assist in preparing and checking loan documentation for disbursement.
• Provide daily administrative support for smooth office operations.

REQUIREMENTS:

• Diploma or higher in any field; fresh graduates are welcome; 1-2 years of relevant experience is advantageous.
• Experience in credit operations, loan documentation, and disbursement is a plus.
• Proficient in Excel and Microsoft Office applications.
• Good interpersonal and communication skills.
• Strong verbal and written communication abilities.
• Ability to multitask, stay motivated, and maintain a positive attitude.
• Responsible, disciplined, and able to work independently with minimal supervision.
• Willing to take on challenges and work in a fast-paced environment.
• Result-oriented and capable of working under pressure.
• Immediate availability or short notice period is preferred.
• Own transport is required.