Live Host Trainer

OTWOO COSMETICS (M) SDN BHD; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

OTWOO Cosmetics seeks a passionate Live Host Trainer to deliver engaging training sessions for hosts and brand ambassadors. In this role, you'll empower teams with product knowledge and skills for live-stream environments. You'll conduct live and virtual sessions, track performance, and collaborate with cross-functional teams, all while staying updated on beauty trends.

Qualifications

• Proven training experience in the beauty or cosmetics industry, preferably in e-commerce.
• 2 to 3 years of experience in training, coaching, or teaching roles.
• Ability to motivate and inspire teams.

Responsibilities

• Conduct training sessions on OTWOO Cosmetics products and sales techniques.
• Track and evaluate host performance and provide feedback.
• Collaborate with Marketing and Livestream Centre teams.

Skills

Communication

Public Speaking

Organization

Detail-oriented

Job description

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OTWOO Cosmetics is seeking a passionate and dynamic Live Host Trainer to join our growing team. In this role, you will be responsible for delivering engaging and impactful training sessions for our hosts and brand ambassadors. Your expertise will empower them with the product knowledge, confidence and skills required to excel in live-stream environments.

Responsibilities

Conduct comprehensive training sessions (live and virtual) on OTWOO Cosmetics products, brand identity, and sales techniques.

Develop improvement and enhance training materials to reflect the latest product information and industry best practices.

Track and evaluate each individual host performance, analyse GMV data, providing feedback to achieve KPIs and drive performance improvement.

Coach and mentor both new and existing hosts focusing on presentation skills, live-streaming effectiveness, attendance and customer interaction.

Collaborate cross-function with Marketing and Livestream Centre teams to ensure content production and training programs are aligns with broader business goals.

Stay on latest beauty and cosmetic trends and market developments to ensure the training content remain relevant.

Requirements

Proven training experience and strong background in beauty or cosmetics industry, preferably in e-commerce.

Excellent communication and public speaking skills.

2 to 3 years of experience in training, coaching, or teaching roles.

Ability to motivate and inspire teams.

Detail-oriented with strong organizational skills and flexible to work on shift and during weekend.

LOCATION

Enjoy working in a state-of-the-art office directly connected to the bustlingEkoCheras Malland easily accessible by MRT.

BEAUTY BEYOND LIMITS

Visit our website at http://www.otocosmetics.com

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Live Streaming Host?

What can I earn as a Live Streaming Host