Live Host

Boutique Corporation; Johor Bahru; On-site; MYR 35,000 - 52,000; Full time

Job summary

Boutique Corporation in Malaysia is seeking dynamic individuals for live streaming and customer service roles. You will manage the full live streaming process from setup to close, keep audiences engaged with entertaining and informative content, and ensure broadcasts run smoothly and on schedule.

In addition, you will respond to customer inquiries by phone, email, and online chat, promote products effectively, resolve issues promptly, and maintain a positive, professional attitude while

Qualifications

• Experience coordinating live streams end-to-end.
• Ability to entertain and inform audiences during streams.
• Present information clearly and keep broadcasts on schedule.
• Respond professionally to customer inquiries across channels.

Responsibilities

• Manage the full live streaming process from setup to close.
• Engage with viewers and promote products during broadcasts.
• Ensure timely and clear presentations and adherence to run-of-show plans.
• Handle customer inquiries via phone, email, and online chat, with a positive attitude.

Skills

Live streaming

Audience engagement

Content presentation

Customer service

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Live Streaming Responsibilities and Skills

1. Familiar with the Entire Live Streaming Process
   • Agile thinking and adept at managing the on/off status of live streaming links.
   • Well-versed in pre-broadcast process management.
2. Engage and Entertain the Audience
   • Keep the audience entertained, informed, and engaged through engaging conversation, storytelling, or entertainment.
   • Capable of promoting and explaining products effectively.
3. Clear and Concise Presentation
   • Present information clearly and concisely, whether it's news, announcements, or educational content.
   • Keep events or shows on schedule by managing time effectively and adhering to run-of-show plans.
4. Audience Interaction
   • Connect with the audience through social media, Q&A sessions, or live chats.

Customer Service

• Respond to customer inquiries promptly and professionally via phone, email, and online chat.
• Provide accurate information about our products/services and policies.
• Resolve customer complaints by identifying issues and providing appropriate solutions.
• Maintain a positive, compassionate, and professional attitude toward customers at all times.
• Record and manage customer interactions, updating customer account information when necessary.
• Work closely with other departments to ensure customer satisfaction.
• Provide feedback on the efficiency of customer service processes and make recommendations for improvements.
• Assist with customer onboarding, and follow up to ensure their needs are met.

Job Types: Full-time, Part-time, Temporary, Fresh graduate, Student job