Lifeguard

Mandarin Oriental Group; Bandar Penawar; Sur place; MYR 30 000 - 48 000; Plein temps

Résumé du poste

Mandarin Oriental Group is seeking a dedicated Lifeguard for its Desaru Coast resort in Malaysia. The role focuses on safeguarding guests and staff, patrolling aquatic areas, and responding quickly to emergencies. The position requires strict adherence to SOPs, daily equipment checks, and ongoing training.

As part of a luxury hospitality team, you will report to Security Control and collaborate with colleagues to maintain a safe, welcoming environment for all guests and visitors.

Responsabilités

• Adhere to all resort rules and regulations for the safe and effective operations of the resort facilities.
• Give hourly reports through to Security Control Room on the static posts via Walkie Talkie
• Be familiar with all the Lifeguard SOP relating to daily Lifeguard operations and adhere to them, as well as post descriptions.
• Patrol and monitor the resorts aquatic facilities and areas ensuring both the safety of resort guest, visitors and employees.
• Proactively take measures to prevent potential aquatic rescue and injury situations.
• Render assistance to resort guests, employees who are in aquatic difficulty.
• Render first aid assistance in line with training to resort guests and employees.
• Check the lifeguard and water safety equipment every day while on shift in the area of operation.
• Immediately inform to Supervisor if there is any unserviceable or defected rescue and water safety equipment.
• Participate in weekly physical training sessions as well as theoretical training sessions and meet the set standards all the time.
• Additional duties when deemed necessary may be assigned.
• Assist where possible resort staff in the performance of basic aquatic related maintenance, retrieval of resort property provided that this assistance does not impact negatively on the lifeguard’s primary responsibilities.
• Perform any guest related requests provided that the request does not impact negatively on the lifeguard’s primary responsibility in a professional manner, as per resort policy and procedures
• Report any hazards to the Security Control Room.
• Attend scheduled meetings and training sessions whenever required.
• Assure professional attitude towards guest and colleges at all times.
• Ensure all activities are carried out honestly, ethically and within the parameters of the Maldivian Law.
• Ensure to inform Security Control Room when leaving a post during duty hours. [Before going wash room or when going into the water]
• Be extra vigilant in areas which are busy where there is a lot of guest or activities in the water.
• Any incident must immediately be reported to Security Control Room and Supervisor.
• Carrying of personal mobiles phones is strictly prohibited during duty hours. [exception can be made in an emergency situation by Management] Any unidentified motorized aquatic vehicle coming in close proximity of the lagoon must be immediately reported to the Security Control Room and Lifeguard Supervisor

Description du poste

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

Job Description - Lifeguard:

• Adhere to all resort rules and regulations for the safe and effective operations of the resort facilities.
• Give hourly reports through to Security Control Room on the static posts via Walkie Talkie
• Be familiar with all the Lifeguard SOP relating to daily Lifeguard operations and adhere to them, as well as post descriptions.
• Patrol and monitor the resorts aquatic facilities and areas ensuring both the safety of resort guest, visitors and employees.
• Proactively take measures to prevent potential aquatic rescue and injury situations.
• Render assistance to resort guests, employees who are in aquatic difficulty.
• Render first aid assistance in line with training to resort guests and employees.
• Check the lifeguard and water safety equipment every day while on shift in the area of operation.
• Immediately inform to Supervisor if there is any unserviceable or defected rescue and water safety equipment.
• Participate in weekly physical training sessions as well as theoretical training sessions and meet the set standards all the time.
• Additional duties when deemed necessary may be assigned.
• Assist where possible resort staff in the performance of basic aquatic related maintenance, retrieval of resort property provided that this assistance does not impact negatively on the lifeguard’s primary responsibilities.
• Perform any guest related requests provided that the request does not impact negatively on the lifeguard’s primary responsibility in a professional manner, as per resort policy and procedures
• Report any hazards to the Security Control Room.
• Attend scheduled meetings and training sessions whenever required.
• Assure professional attitude towards guest and colleges at all times.
• Ensure all activities are carried out honestly, ethically and within the parameters of the Maldivian Law.
• Ensure to inform Security Control Room when leaving a post during duty hours. [Before going wash room or when going into the water]
• Be extra vigilant in areas which are busy where there is a lot of guest or activities in the water.
• Any incident must immediately be reported to Security Control Room and Supervisor.
• Carrying of personal mobiles phones is strictly prohibited during duty hours. [exception can be made in an emergency situation by Management] Any unidentified motorized aquatic vehicle coming in close proximity of the lagoon must be immediately reported to the Security Control Room and Lifeguard Supervisor