Leasing Assistant Manager (Based in Kepong)

Talent Recruit; Kepong; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading company in property development is seeking a Leasing Assistant Manager to manage tenant relationships and support leasing operations. This role requires strong organizational skills and relevant experience in shopping center management. Candidates should have a diploma in real estate or related fields and a good understanding of the retail market, aiming to enhance tenant experiences and occupancy growth.

Qualifications

• Minimum of 2-3 years of experience in Shopping Centre Management.
• Specialization in property/real estate is an advantage.
• Knowledge of strata management is a plus.

Responsibilities

• Manage day-to-day relationships with partners and tenants.
• Assist Leasing Manager with leasing activities.
• Maintain tenant relations database and oversee mall operations.

Skills

Analytical skills

Interpersonal skills

Customer-oriented

Organizational skills

Management skills

Education

Certificate or Advanced/Diploma in Real Estate

Diploma in Marketing

Diploma in Business

Job description

Leasing Assistant Manager (Based in Kepong)

About the job Leasing Assistant Manager (Based in Kepong)

Client Background:

We are representing a company well known for their involvement in retail and property development, with a strong focus on enhancing commercial spaces by blending modern infrastructure with cultural elements in key urban areas. Their projects aim to attract a diverse mix of tenants, especially in retail and wholesale sectors.

Job Description:

• Manage day-to-day relationships with partners and tenants, including operational issues.
• Support the organization in all aspects of Tenant Management, including assisting the Leasing Manager with leasing activities to secure and monitor occupancy.
• Maintain and oversee mall operations continuously.
• Responsible for tenants' sales submissions (average 95%) and system updates.
• Establish and maintain a comprehensive and updated Tenants Relations Management database and filing system for all tenants (e.g., sales information, licenses, permits, insurances, agreements, and correspondences).
• Coordinate, prepare, and distribute work orders to relevant departments.
• Report, monitor, and follow up on tenants' complaints and resolutions with relevant departments.
• Support Operations in cases where tenants do not adhere to mall House Rules, Agreements, and manuals by recommending appropriate approaches.
• Collaborate with other departments to improve tenants' performance and tenancy and leasing operations.
• Develop and maintain good relationships with all stakeholders to retain existing tenants and attract new prospects for occupancy growth.
• Coordinate with Tenant Admin (SO), including tracking signatory status and sending documents.
• Obtain approvals for closure applications, such as festival closures or early closures for company events.
• Coordinate mailbox key handovers, replacements, or lock changes.
• Prepare necessary information prior to tenants' meetings.

Qualifications:

• Certificate or Advanced/Diploma in Real Estate, Marketing, Business, or related fields.
• Minimum of 2-3 years of experience in Shopping Centre Management, Leasing, or Tenant Coordination.
• Specialization in property/real estate or equivalent is an advantage.
• Strong analytical skills and the ability to handle difficult situations.
• Sound knowledge of the retail market.
• Knowledge of strata management is an advantage.
• Team player, meticulous, customer-oriented, with good management, organizational, and interpersonal skills.