Lead Specialist Customer Software V&V Engineer

Cochlear Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

The Lead Specialist Customer Software V&V Engineer at Cochlear Malaysia Sdn Bhd leads automation design and delivery across customer software products in regulated environments, blending software testing, V&V, and AI-enabled practices to raise quality and speed.

You will architect scalable automation, develop auditable test assets, and ensure traceability while collaborating with cross-functional teams to support compliant, high-quality medical device software releases in a dynamic, global

Qualifications

• 8–12 years of software engineering, testing, V&V, or automation experience.
• At least 5 years leading automation initiatives and teams.
• Strong Python and TypeScript/Node.js programming skills.
• Experience with Playwright, Appium, pytest and API testing tools.
• Knowledge of CI/CD, Docker, Git-based workflows, and Agile methods.
• Experience in regulated environments with traceability and quality docs.

Responsibilities

• Design, develop, and maintain scalable automation frameworks and testing tools.
• Establish and execute verification, validation, and regulatory-compliant strategies.
• Develop auditable test assets, evidence, and reports for automated and manual testing.
• Design AI-enabled engineering solutions and agentic workflows to improve productivity.
• Troubleshoot issues across Windows/macOS/Linux, CI/CD, and enterprise infra.

Skills

Python

TypeScript/Node.js

Playwright

Appium

pytest

CI/CD

GitLab

Docker

Jira

Confluence

REST APIs

WebSockets

BLE

Education

Bachelor's Degree in Computer Science or related

Tools

Jama

Windchill

Kotlin

Swift

C#/.NET

Job description

Lead Specialist Customer Software V&V Engineer

Change people's lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.

About the Role

The Lead Specialist Customer Software V&V Engineer is responsible for designing, developing, and delivering advanced test automation, verification, and validation solutions for customer software products. This role combines software engineering, test automation, quality engineering, and AI-enabled development practices to improve product quality, delivery speed, and engineering efficiency across complex and regulated environments.

The position requires strong hands-on expertise in automation architecture, software testing, and verification and validation (V&V), with the ability to leverage AI tools and agentic workflows to enhance engineering productivity while maintaining compliance and quality standards.

Key Responsibilities

Automation Engineering & Software Development

• Design, develop, and maintain scalable automation frameworks, testing tools, and internal utilities across mobile, desktop, services, and cloud-based platforms, while contributing across application, frontend, backend, and infrastructure layers as required.
• Build reusable, maintainable, and production-ready solutions that improve engineering efficiency, test coverage, and software quality throughout the development lifecycle.

Verification, Validation & Quality Engineering

• Establish and execute test strategies that ensure appropriate verification, validation, traceability, and regulatory compliance across software products and releases.
• Develop and maintain auditable test assets, verification evidence, and reports while supporting both automated and manual testing activities to ensure product quality and successful delivery.
• Design and implement AI-enabled engineering solutions, including agentic workflows, MCP servers, VS Code extensions, skills, and context-engineering frameworks to improve development and testing effectiveness.
• Evaluate and govern the appropriate use of AI technologies by balancing productivity gains with compliance, reliability, security, and risk considerations.
• Create and support user-friendly internal tools that can be adopted by technical and non-technical stakeholders.

Technical Investigation & Platform Support

• Troubleshoot and diagnose issues using logs, traces, network captures, and device-level analysis while working across Windows, macOS, Linux, containers, virtual machines, and CI/CD environments.
• Support testing and deployment activities within enterprise environments involving VPNs, proxies, certificates, authentication systems, and other corporate infrastructure.

Required Qualifications & Experience

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• 8-12 years of experience in software engineering, software testing, quality engineering, verification and validation (V&V), or test automation, with at least 5 years of experience designing and leading automation initiatives.
• Strong programming experience in Python and TypeScript/Node.js with the ability to rapidly learn new technologies and deliver production-quality solutions.
• Hands-on experience with modern automation frameworks such as Playwright, Appium, pytest, and API testing tools.
• Strong understanding of CI/CD pipelines, Git-based development practices, Docker, shell scripting, and enterprise software delivery processes.
• Experience with Agile delivery methodologies and tools such as Jira, Confluence, and GitLab.
• Solid understanding of networking concepts, REST APIs, WebSockets, certificates, authentication mechanisms, and system integration testing.
• Proven experience working in regulated environments with strong knowledge of test planning, requirements traceability, verification documentation, and quality management processes.

Preferred Qualifications

• Experience within medical device, healthcare, pharmaceutical, or other highly regulated industries.
• Knowledge of IEC 62304, ISO 13485, Design Controls, or equivalent software quality and regulatory standards.
• Experience with Jama, Windchill, and requirements traceability platforms.
• Working knowledge of Kotlin, Swift, C#/.NET; exposure to Rust or Ruby is advantageous.
• Experience with network analysis and troubleshooting tools such as Wireshark, Charles Proxy, mitmproxy, and tcpdump.
• Knowledge of Bluetooth Low Energy (BLE) communication, pairing, bonding, reconnection behaviour, and performance limitations.
• Familiarity with enterprise identity and security technologies including Active Directory, Kerberos, OAuth2, SSO, and credential management.
• Experience building AI-enabled developer tools, automation agents, custom extensions, or engineering productivity solutions.

What We Offer

• Be part of a global, mission-driven medical technology environment.
• A collaborative KL-based team with exposure to global stakeholders.
• Competitive compensation and benefits; professional development opportunities.
• Meaningful impact through audit readiness and system excellence.