Lead Service Engineer

EP Engineering Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in the engineering sector is seeking qualified candidates for a technical support role in Kuala Lumpur. This position involves achieving sales targets, maintaining client relationships, and providing technical assistance on various projects, requiring a solid educational background in engineering and relevant experience.

Qualifications

• 4-5 years experience in the field.
• Familiarity with High Pressure equipment is a plus.
• Ability to read P&ID diagrams.

Responsibilities

• Provide frontline and onsite technical support and services.
• Prepare and deliver technical presentations to clients.
• Supervise project execution and ensure compliance with standards.

Skills

Communication

Technical Support

Project Management

Education

Bachelor’s Degree in Mechatronics

Bachelor’s Degree in Instrumentation

Bachelor’s Degree in Oil & Gas

Bachelor’s Degree in Chemical Engineering

Job description

Achievement of yearly sales/service targets for the Company’s principal products/services, which may vary depending on the Company’s requirements.

Establish and maintain good rapport with clients and principals to ensure strong support and relationships.

Secondary Responsibilities:

• Assist the Head of Department in preparing and reviewing the Business Plan.
• Provide frontline and onsite technical support and services for electrical and instrument equipment.
• Travel frequently to offshore and overseas locations as required.
• Prepare and deliver technical presentations to clients.
• Participate in project tenders, review technical proposals, and assist in equipment loadout and tender submissions.
• Assist the Technical Support Team and Sales Team as needed.
• Prepare technical documents for offshore projects, supervise project execution, and ensure compliance with standards.
• Assist in equipment loadout, maintain inventory, and prepare progress and project close-out reports.
• Attend technical meetings, respond to client clarifications, and provide after-sales services.

Requirements:

• Bachelor’s Degree in Mechatronics, Instrumentation, Oil & Gas, Chemical Engineering, or related field.
• 4-5 years experience in the field, familiarity with High Pressure equipment is a plus.
• Willing to travel regularly, physically fit, pass offshore medical and safety training (BOSIET).
• Ability to read P&ID diagrams, computer literate, and possess strong communication skills.
• Disciplined, organized, meticulous, and result-driven.

Additional Information:

Willingness to provide expected salary and notice period during application.