Lead Retail Associate - NIKE (Mitsui Outlet Park)

Nike Sales (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Nike Retail Lead, um das Kundenerlebnis in einem dynamischen Einzelhandelsumfeld zu verbessern. In dieser Rolle werden Sie Ihre außergewöhnlichen Kundenservicefähigkeiten und Verkaufstechniken einsetzen, um Kunden mit den richtigen Produkten zu verbinden und den Umsatz zu steigern. Sie werden auch an Schulungsprogrammen teilnehmen und die Verantwortung für komplexe Kundenservice-Situationen übernehmen. Wenn Sie eine Leidenschaft für den Einzelhandel und für die Marke haben, ist dies die perfekte Gelegenheit für Sie, Teil eines großartigen Teams zu werden und Zugang zu den neuesten Nike-Produkten zu erhalten.

Benefits

Zugriff auf die neuesten Nike-Produkte

Teamumfeld

Wettbewerbsfähiges Vergütungspaket

Qualifications

• 3 Jahre Erfahrung im Einzelhandel erforderlich.
• Fähigkeit, in einem Team zu arbeiten und Kundenbeziehungen aufzubauen.

Responsibilities

• Bereitstellung von außergewöhnlichem Kundenservice und Verkaufsförderung.
• Unterstützung von Managern bei der Schulung neuer Mitarbeiter.

Skills

Kundenservice

Verkaufstechniken

Produktkenntnisse

Englischkenntnisse

Computerkenntnisse

Education

High School Diploma oder gleichwertig

Tools

Microsoft Office

Job description

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We are looking for a Nike Retail Lead (Senior Sales Associate) for our store in Mitsui Outlet Park (Kuala Lumpur), whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

WHAT WILL YOU WORK ON?

You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales). You will seek ongoing training and education to further develop your expertise. You will assist Managers in conducting formal onboarding and training programs for associates. You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor). You may have keyholder responsibilities.

WHAT YOU BRING

• High school diploma or equivalent
• 3 years of retail experience
• Ability to communicate in English
• Basic computer skills, including Microsoft Office knowledge
• Must be able to work evenings, weekends, and holidays as needed
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Retail Sales Associate?
• Do you have experience in a sales role?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?

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