Lead Product Manager, Channel Management, Maybank2u

Maybank; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading bank in Malaysia seeks an experienced professional to drive the growth of retail Internet & Mobile Banking channels. Responsibilities include executing business projects and collaborating with internal teams for product development. Candidates should have at least 8 years of relevant experience in financial services, strong communication skills, and a user-centric mindset. The role requires leadership abilities and a collaborative spirit.

Qualifications

• At least 8 years of experience in Retail, Financial Services, Payments, or Digital Commerce.
• Experience in product management or project management.
• Keen analytical and observational skills.

Responsibilities

• Drive growth of retail digital banking channels.
• Develop and execute business projects to enhance engagement.
• Collaborate with cross-functional teams on product initiatives.

Skills

Strong communication skills

Problem-solving skills

Experience in agile methodology

User-centric approach

Leadership skills

Job description

Responsibilities

• To drive the continuous growth of the retail Internet & Mobile Banking channel in both monetary and non-monetary transactions, to ensure Maybank2u is always the digital bank of choice in Malaysia.
• To develop and execute business projects to drive engagement and usage of the retail Internet & Mobile Banking channels.
• Collaborate closely with Engineering, Technical Project Managers, Legal, Marketing and other internal cross-functional teams to develop and execute product and business initiatives supporting channel growth and experience improvement.
• To be accountable end-to-end product lifecycle assigned, including product development, product marketing and product operation.
• To lead a team of product managers in their growth and work delivery.

Qualifications

• Relevant experience: at least 8 years in Retail, Financial Services, Payments or Digital Commerce or other Digital Solutions businesses.
• Strong communication and problem solving skills.
• Experience in agile methodology and SDLC.
• Experience in product management or project management.
• Keen analytical and observation skills.
• Experience in delivery of projects, products and customer requirements.
• User centric and always think about customer experience first.
• Have experience leading a lean team in work delivery.
• Personal traits: Positive, passionate, collaborative, self-starter, works well under pressure.