Lead IT Business Analyst

Great Eastern Life; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading insurer in Asia is seeking a Lead IT Business Analyst who will oversee requirement analysis and deliver quality project outcomes. The role involves collaborating with diverse teams to ensure project success while enhancing business operations. Ideal candidates should possess a degree and extensive experience in managing Business Analysts in the Life Insurance sector.

Qualifications

• Minimum 6 years of relevant experience, preferably in the Life Insurance industry.
• Proven leadership in managing Business Analysts.
• Hands-on experience as a Senior or Lead Business Analyst.

Responsibilities

• Lead and manage Business Analyst resources in requirement analysis and prioritization.
• Engage with business users to elicit detailed requirements and priorities.
• Deliver artefacts such as functional specifications and test plans.

Skills

Analytical Skills

Problem Solving

Negotiation

Communication

Presentation

Education

Degree in Computer Science, Business Information Systems, Insurance

Job description

Job Description - Lead IT Business Analyst (2500002F)

Job Number:

2500002F

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers across generations. This trust is founded on Integrity, Initiative, and Involvement—values that guide us in our commitment to honesty, transparency, and proactive service in both life and general insurance.

If you seek an enriching career with growth opportunities, we invite you to join us as Lead Business Analyst (Group IT). The Lead IT Business Analyst will collaborate with business users, project managers, and technical teams to ensure comprehensive requirement analysis, planning, and execution of functional and non-functional requirements, as well as supporting testing phases.

The Role:

• Lead and manage Business Analyst resources in requirement analysis, prioritization, planning, and execution, ensuring quality and consistency in deliverables.
• Engage with business users to elicit detailed requirements and priorities.
• Assess request complexity with technical teams and estimate effort for delivery.
• Define scope and requirements with stakeholders, aligning with delivery timelines.
• Deliver artefacts such as functional specifications, use cases, test plans, and support UAT and system integration testing.
• Coordinate and support functional and system testing activities.
• Manage defect resolution processes to ensure timely closure.
• Consider business and regulatory compliance risks, implementing mitigation strategies.
• Stay informed on industry trends, regulatory changes, and emerging technologies to enhance risk management.
• Proactively identify and communicate potential risks and best practices.
• Perform other related responsibilities as required.

The Person:

• Degree in Computer Science, Business Information Systems, Insurance, or related field preferred.
• Minimum 6 years of relevant experience, preferably in the Life Insurance industry.
• Proven leadership in managing Business Analysts.
• Strong analytical, problem-solving, and domain knowledge in insurance.
• Excellent planning, communication, negotiation, and presentation skills.
• Ability to work independently in a fast-paced, team-oriented environment.
• Demonstrated managerial and leadership skills, with hands-on experience as a Senior or Lead Business Analyst.
• Self-motivated, resilient under pressure, with a positive attitude.
• High integrity, accountability, and initiative to improve processes and embrace change.

Great Eastern Malaysia is committed to Equal Employment Opportunity. All qualified applicants will receive fair consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

Note to Agencies: We do not accept unsolicited resumes. Please do not forward resumes via email or to employees. We are not responsible for fees related to unsolicited resumes.

About Great Eastern

Founded in 1908, Great Eastern is a leading insurer in Singapore and Malaysia, with over S$100 billion in assets and more than 16 million policyholders. We operate through various distribution channels including agency, bancassurance, and financial advisory services. Our parent company, OCBC Bank, is among the most highly-rated banks globally.