Lead IT Business Analyst

Great Eastern; Kampung Malaysia Tambahan; On-site; MYR 180,000 - 260,000; Full time

Job summary

Great Eastern seeks a Lead IT Business Analyst to partner with business users, development managers and project managers to ensure thorough requirement analysis, planning and delivery of functional specifications and use cases, and support for UAT and system integration testing.

You will lead and manage a team of Business Analysts, elicit detailed requirements, assess complexity, define scope and timelines, produce artefacts, and drive testing and defect resolution in a fast-paced insurance

Qualifications

• At least 6 years of relevant experience, preferably in Life Insurance.
• Proven track record in leading and managing a BA team.
• Strong analytical and problem-solving skills are essential.
• Excellent planning, communication, negotiation and presentation abilities with insurance domain knowledge.
• Ability to work in a fast-paced, team-oriented environment with minimal direction.

Responsibilities

• Lead and manage BA resources on requirement analysis, prioritization, planning and delivery of functional specifications and use cases, and support UAT and system integration testing.
• Elicit detailed business requirements from users and prioritize them.
• Assess complexity and derive required effort for solution delivery with technical teams.
• Ensure requirements and delivery scope align with timelines.
• Deliver artefacts such as functional specs, use cases, test plans and related documents.
• Plan and execute functional and system integration testing, and support business UAT.
• Drive defect resolution within agreed timeframes.

Skills

Team leadership

Business analysis

Requirements elicitation

Analytical thinking

Planning & scheduling

Stakeholder management

Communication

Presentation skills

Insurance domain knowledge

Problem solving

Education

Degree in Computer Science

Business Information System

Insurance-related field

Life Insurance experience

Job description

The Lead IT Business Analyst will work with respective business users, development manager, project managers and other stakeholders to ensure the overall requirement analysis, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing.

• Lead and manage Business Analyst resources on requirement analysis, request prioritization, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing, review of deliverables that created by the Business Analysts for quality and consistency.
• Work with the business users to elicit detailed business requirement and prioritization.
• Work with the technical team to assess the request’s complexity and derive the required effort for the solution delivery.
• Work with the business users and technical team to ensure business requirement and scope of delivery are well defined based on the delivery timeline.
• Deliver artefacts such as functional specification, use cases, test plan and other relevant documents in supporting the user sign-off and test execution.
• Plan and execute functional and System Integration Testing.
• Support the business in the UAT testing.
• Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.

We are looking for people with

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• At least 6 years of relevant working experience preferably in Life Insurance industry.
• Proven track record in leading and managing a team of Business Analysts.
• Proven business analysis experience with strong analytical and problem solving skills.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast paced, team-oriented environment with minimum direction and management oversight.
• Strong managerial and leadership skill with hands‑on experience as a Senior or Lead Business Analyst.
• Self‑motivated and able to work under pressure.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well‑established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies:

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.