Lead HVAC Technician & Field Specialist

FRESH COOL SERVICES SDN BHD; Selangor; On-site; MYR 33,000 - 45,000; Full time

Job summary

Jora Malaysia is seeking a dedicated HVAC technician to independently install, maintain and repair air conditioning systems while adhering to company standards. You will diagnose complex problems, plan safe work methods, and communicate effectively with customers to ensure satisfaction.

Role involves site visits, preparing quotations, supervising junior technicians, and contributing to SOP improvements. The position is based on-site in Malaysia and offers growth opportunities within the service

Responsibilities

• Install, clean, maintain, repair and test air conditioning systems independently according to company standards
• Diagnose and resolve complex technical problems including cooling systems, electrical wiring, drainage systems and other defects
• Inspect installation site conditions and plan appropriate, safe and effective work methods
• Assist the company in conducting site visits to provide technical recommendations and help prepare quotations and installation plans
• Supervise and guide Technicians and Trainees during work to ensure quality, safety and productivity meet company standards
• Train new workers and Technicians in installation, repair, maintenance, work procedures and company Standard Operating Procedures (SOP)
• Help develop and improve SOPs, technical standards and work processes to increase efficiency and service quality
• Review and ensure all installation, maintenance and repair records are complete, accurate and submitted on time
• Maintain clean and safe work areas and manage the use and maintenance of company equipment, machinery and vehicles
• Communicate professionally with customers, providing explanations on air conditioning use, care and maintenance to increase customer satisfaction

Job description

Jora Malaysia is seeking a dedicated HVAC technician to independently install, maintain and repair air conditioning systems while adhering to company standards. You will diagnose complex problems, plan safe work methods, and communicate effectively with customers to ensure satisfaction.

Role involves site visits, preparing quotations, supervising junior technicians, and contributing to SOP improvements. The position is based on-site in Malaysia and offers growth opportunities within the service