Lead Analyst, UEM Configuration Management

AIA Hong Kong; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology innovation hub in Kuala Lumpur is seeking an experienced IT professional to lead SCCM Patch Management and application delivery from Intune. The ideal candidate will have over 3 years of IT experience, solid skills in SCCM and Intune, and a strong technical background in troubleshooting. This role involves ensuring compliance and disaster recovery readiness while collaborating with internal stakeholders to deliver secure solutions.

Qualifications

• More than 3 years’ experience in IT and 2 years in end user workplace management.
• Sound knowledge in SCCM and Intune Infra management.
• Experience in patching management.

Responsibilities

• Lead SCCM Patch Management and application delivery from Intune.
• Administer platform components ensuring stability and security.
• Develop disaster recovery plans for patching services.

Skills

SCCM patching and application management

Device management with Intune

Troubleshooting and issue resolution

Collaboration and support

Patch management

Tools

PowerShell

VBScript

JScript

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The role will include leading SCCM Patch Management, patch and application delivery from Intune, modernizing Windows build for Digital Workplace Environment. Understanding of BitLocker Encryption is preferable. The role ensures seamless integration with Microsoft services, maintains compliance and disaster recovery readiness, and collaborates closely with internal stakeholders to deliver secure, scalable, and business-aligned solutions.

Roles and Responsibilities

• SCCM
  Sound knowledge on SCCM patching and application management. Application assessment and remediation. Ensure patches can be applied successfully to all the SOE’s devices via corporate network and by Cloud Management gateway (CMG)
• Intune
  Experience with Intune – Device management, managing applications and patching through for the modern managed workplace.
• Platform Administration
  Manage and administer Platform components ensuring stability, scalability and secure integration with other system components. Oversee configuration management and access controls for Copilot and related services
• Innovation & Evaluation
  Continuously evaluate emerging Microsoft MEM technologies and assess their applicability within enterprise environment. Explore all solutions comply with industry standards, data protection regulations and internal governance policies
• Disaster Recovery & Compliance
  Develop and maintain disaster recovery plans for patching services. Ensure compliance with industry standards, and support solutions.
• Collaboration & Support
  Work closely with the SCCM and application engineers, Provide Level 2 / 3 technical support for configuration manager related services and manage feature release cycles and incident response.

Minimum Job Requirements

• More than 3 years’ experience in IT and 2 years in end user workplace management (SCCM, GPO, Intune, etc).
• Sound knowledge in SCCM and Intune Infra management.
• Strong technical background in troubleshooting and issue resolution management.
• Experience in Intune for the Device Management.
• Application assessments and remediation.
• Workstation configuration and support.
• Prior experience with Transition, Transformation and Migration in wider level.
• VBScript, Jscript and PowerShell experience is an advantage
• Extensive experience in patching management (Intranet Internet).
• Motivated and committed individual.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.