Lead Analyst Salesforce Data Cloud Hygiene

Emerson; George Town; On-site; MYR 180,000 - 280,000; Full time

Job summary

Emerson is seeking an experienced data governance professional to ensure Salesforce Data Cloud quality, privacy, and compliance across the enterprise. You will define standards, lead data stewardship, and collaborate across Security, Legal, and IT to align data practices with policy requirements.

The role emphasizes governance, data quality, and MDM with a focus on data streams, identity resolution, and source-of-truth alignment across ERP and integrations.

Qualifications

• Bachelor’s degree or higher in information systems, data management, CS, or related field.
• At least 7+ years in data management, governance, quality, or enterprise data leadership.
• Salesforce Data Cloud certification required; additional Salesforce/AI or governance certs are valued.

Responsibilities

• Drive data compliance, quality, and integrity across the Salesforce ecosystem.
• Define and enforce privacy, retention, masking, and security standards for Salesforce data.
• Establish data quality rules, deduplication, enrichment, and remediation processes.
• Develop metrics, dashboards, and executive reporting on quality trends and ownership.
• Collaborate with Security, Legal, Compliance, and Architecture teams on policy alignment.
• Manage Data Cloud governance, including data streams, identity resolution, activation controls.
• Coordinate with Integration, MDM, ERP teams for data flows and source-of-truth definitions.
• Define operating standards for ingestion, consent, retention, and access controls.
• Support data stewardship enablement and continuous improvement across waves.
• Drive continuous improvements to reduce duplicates and improve master data alignment.

Skills

Salesforce Data Cloud

Data governance

MDM

Data quality monitoring

SQL

Data privacy

Education

Bachelor's degree in Information Systems / Data Management / CS

Master's degree preferred

Tools

MDM tooling

Data catalog tooling

Job description

In This Role, Your Responsibilities Will Be:

Enterprise Data Hygiene, Quality & Compliance

• Drive data compliance, quality, and integrity across the Emerson enterprise Salesforce ecosystem, including Salesforce core clouds and Salesforce Data Cloud

• Define, document, and enforce data privacy, retention, masking, handling, security, and regulatory compliance standards for Salesforce data

• Establish enterprise data quality rules, deduplication logic, enrichment standards, exception handling, and issue remediation processes

• Develop data health metrics, dashboards, and executive reporting that show quality trends, priority issues, ownership, and remediation progress

• Coordinate with Security, Legal, Compliance, and Architecture teams to ensure Salesforce data practices align with Emerson enterprise policies and regulatory expectations

Salesforce Data Cloud Governance & Operations

• Manage Data Cloud governance practices related to data streams, identity resolution, profile unification, segmentation readiness, calculated insights, and data activation controls

• Partner with Integration, MDM, ERP, and enterprise data teams to align Salesforce data flows, transformations, source-of-truth definitions, and synchronization expectations

• Define Data Cloud operating standards for data ingestion, mapping, consent/privacy considerations, identity rules, retention, data access, and monitoring

• Collaborate with AI Agentforce leadership to ensure AI use cases are grounded in accurate, permission-aware, compliant, and fit-for-purpose data

Data Stewardship Enablement & Continuous Improvement

• Partner with Salesforce Data Stewards to define ownership, data standards, naming conventions, field governance, quality thresholds, and stewardship operating rhythms

• Support data migration, cleansing, enrichment, and validation activities across implementation waves and continuous improvement cycles

• Evaluate data quality tooling, MDM capabilities, and Salesforce data capabilities for fit against Emerson enterprise needs

• Drive continuous improvement initiatives that reduce duplicates, improve master data alignment, clarify reporting definitions, and increase confidence in Salesforce data

Who You Are:

You are the person who makes data trust practical, measurable, and sustainable (Ensures Accountability; Drives Results). You can navigate complex source systems, data ownership questions, privacy considerations, and reporting definitions without losing sight of business outcomes (Manages Complexity; Decision Quality). You communicate data issues in clear, actionable language, build alignment across teams that own different parts of the data lifecycle, and create standards people can actually follow (Collaborates; Communicates Effectively). You are disciplined, curious, and persistent in improving data quality because you understand that platform value, analytics, integration, and AI all depend on trusted data foundations (Nimble Learning; Strategic Mindset).

For This Role, You Will Need:

Technical Skills:

• Salesforce Data Cloud, including data streams, identity resolution, profile unification, segmentation, calculated insights, and activation governance

• Data governance frameworks, master data management, stewardship operating models, data quality monitoring, and data issue remediation

• Data privacy, regulatory compliance, data masking, retention, consent, access controls, and audit readiness

• SQL, data profiling, transformation logic, data lineage concepts, and quality rule design

• Enterprise data architecture patterns, source-of-truth management, Salesforce-to-ERP synchronization, and integration-aware data controls

Interpersonal and Leadership Skills:

• Analytical thinking and attention to detail paired with the ability to focus teams on the highest-value data improvements

• Cross-functional collaboration across business process owners, data owners, integration teams, architecture, security, compliance, and delivery partners

• Policy development and enforcement with pragmatic flexibility for implementation realities

• Clear communication with both technical and business audiences on data standards, risks, root causes, and remediation progress

• Process improvement mindset and persistence in driving sustained data quality outcomes after implementation

Required Certifications:

• Salesforce Data Cloud certification required

• Salesforce Administrator, Salesforce AI Associate, data governance, MDM, privacy, or analytics certifications valued

Preferred / Nice-to-Have:

• Manufacturing or industrial data management experience

• Experience with Salesforce-to-ERP data synchronization and master data alignment

• Master Data Management tooling or enterprise data catalog experience

• Data modeling for multi-org Salesforce environments

• Experience supporting large-scale Salesforce data migration, cleansing, enrichment, or consolidation programs

Preferred Qualifications That Set You Apart:

• Bachelor's degree required in Information Systems, Data Management, Computer Science, Engineering, Business Analytics, or a related field; Master's degree preferred

• 7+ years of experience in data management, data governance, data quality, MDM, analytics, or enterprise application data leadership

• Experience defining and operating data governance, data quality, data privacy, retention, and compliance practices in enterprise systems

• Practical working knowledge of Salesforce data structures, Salesforce Data Cloud concepts, integration patterns, and data quality management

• Strong analytical skills with the ability to translate data quality problems into measurable remediation plans and operating controls

• Approximately 10-20% travel (global)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives- because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world for our customers, our communities, and the planet. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility serious and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let's go!

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.