Lead Analyst, Digital Security

AIA; Sepang; On-site; MYR 90,000 - 130,000; Full time

Job summary

AIA Digital+ in Malaysia is seeking a Security Platform Operations & Engineering Specialist to manage and optimize enterprise security platforms (SIEM, SOAR, data security). You will combine platform operations, engineering, automation, incident management, and compliance support to keep systems stable, compliant, and aligned with business needs.

You will work with security, infra, and application teams to implement integrations, automate routine tasks, perform RCA, support audits, and drive

Qualifications

• At least 2–3 years of information security or security platform operations experience.
• Experience with production-grade security platforms and incident, problem, and change management.
• Experience supporting audit, compliance, or regulatory requirements preferred.

Responsibilities

• Operate and maintain enterprise security platforms (SIEM, SOAR, data security).
• Monitor platform health, availability, performance, and capacity.
• Design, implement, and maintain integrations between security platforms and enterprise systems.
• Develop automation playbooks to automate routine security tasks such as threat intelligence lookups, alert enrichment, and incident response workflows.
• Support onboarding of new data sources and use cases; maintain technical documentation and SOPs.
• Troubleshoot and resolve platform, infrastructure, integration, and data ingestion issues; coordinate with vendors and internal teams.
• Assist with audit evidence, governance activities, and regulatory requirements.

Skills

Troubleshooting

Analytical thinking

Independent work

Stakeholder management

AI-powered tooling

Tools

SIEM

SOAR

Chronicle

Splunk SOAR

BigID

ServiceNow

Kubernetes

Azure

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Security Platform Operations & Engineering Specialist is responsible for the operation, maintenance, enhancement, and support of enterprise security platforms, including SIEM, SOAR, and Data Security solutions.
This role combines platform operations, engineering, automation, incident management, compliance support, and stakeholder engagement responsibilities. The successful candidate will play a key role in ensuring security platforms remain stable, scalable, compliant, and aligned with business and regulatory requirements

Key Responsibilities

Security Platform Operations

• Manage day-to-day operations and administration of enterprise security platforms, including SIEM, SOAR, and Data Security platforms.
• Monitor platform health, service availability, performance, and capacity utilization.
• Perform proactive platform maintenance, system tuning, and health checks.

Platform Engineering & Automation

• Support platform deployment, upgrades, migrations, and patch management activities.
• Design, implement, and maintain integrations between security platforms and enterprise systems.
• Develop automation playbook to automate routine security tasks such as threat intelligence lookups, alert enrichment, incident response processes, and vulnerability scanning.
• Support onboarding of new data sources, use cases, and security technologies.
• Create and maintain technical documentation, operational manual, and standard operating procedure.

Incident & Problem Management

• Troubleshoot and resolve platform, infrastructure, integration, and data ingestion issues.
• Coordinate with internal teams, vendors, and external partners to resolve complex technical problems.
• Continuously track, monitor, and follow up on Incidents, Changes, and Problems throughout their lifecycle.
• Conduct root cause analysis (RCA) and implement corrective and preventive actions.
• Participate in major incident management activities and service restoration efforts.

Audit, Compliance & Governance Support

• Partner with Internal Audit teams to support audit activities.
• Provide audit evidence, operational documentation, system records, and technical explanations when required.
• Support remediation activities arising from audit findings and compliance assessments.
• Ensure security platforms operate in accordance with organizational policies, standards, and regulatory requirements.

Stakeholder Engagement

• Manage and fulfill user requests within agreed service levels.
• Provide technical support and consultation to BU security, infrastructure, and application teams.
• Collaborate with BU stakeholders on platform enhancements and operational improvements.
• Participate in project delivery and platform transformation initiatives.

Required Qualifications

Experience

• At least 2-3 years of experience in Information Security, Security Engineering, Security Platform Operations, System Administration, or Infrastructure Operations.
• Experience supporting enterprise-scale security platforms in production environments.
• Experience working within Incident, Problem, and Change Management processes.
• Experience supporting audit, compliance, or regulatory requirements is preferred.

Technical Skills

Security Platforms

• Hands-on experience with SIEM technologies, in-depth knowledge of Google SecOps (Chronicle) is highly preferred.
• Experience with SOAR technologies and security automation workflows, e.g. Chronicle, Splunk SOAR.
• Understanding of security monitoring architecture and log management concepts.

Infrastructure & Cloud

• Strong knowledge of Linux and Windows administration.
• Experience with Microsoft Azure services and cloud operations.
• Hands-on Kubernetes (K8S) administration and troubleshooting experience.
• Understanding of networking fundamentals, including DNS, TCP/IP, HTTP/HTTPS, Syslog, and security-related protocols.

Automation & Integration

• Experience in Python and/or PowerShell scripting.
• Experience with REST APIs based system integrations.
• Experience automating operational tasks and platform management activities.
• Experience leveraging AI-powered tools (e.g., Microsoft Copilot) to improve operational efficiency, automate repetitive tasks, accelerate troubleshooting, enhance documentation quality, and support platform engineering activities.

Preferred Qualifications

• Experience with:
  • Google SecOps, Splunk, QRadar SIEM & SOAR
  • BigID Data Discovery
  • ServiceNow
  • Azure Administrator Operation
  • Kubernetes Platforms
• Professional certifications such as:
  • Security Certifications such as CISSP / CCSP.
  • Azure Certifications such as SC-500, AZ-104
  • CKA - Certified Kubernetes Administrator
  • ITIL v4 Foundation Certification.

Key Competencies

• Strong troubleshooting and analytical skills.
• Ability to work independently and manage multiple priorities.
• Proactively utilizes AI-powered tools to improve productivity, problem-solving, automation, and overall operational effectiveness.
• Strong ownership and accountability mindset.
• Excellent communication and stakeholder management skills.
• Ability to collaborate effectively across BU and cross-functional teams.
• Commitment to operational excellence and continuous improvement.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.