Laundry Manager

Four Seasons Hotels and Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

The Four Seasons Hotel Kuala Lumpur is seeking a motivated Laundry Manager to oversee laundry operations ensuring high-quality guest services. The ideal candidate is dedicated to personalized experiences and has strong knowledge of operational procedures in a luxury setting. Join a top-rated team in an environment recognized for excellence and employee satisfaction.

Benefits

Recognized in Fortune Magazine’s 100 Best Companies to Work For

Opportunities for learning and growth

Serene working environment in a bustling city

Qualifications

• Strong knowledge of laundry operations required.
• Candidate must speak Bahasa Malaysia and English fluently.
• Must have the right to work in Malaysia.

Responsibilities

• Oversee the entire laundry and valet operation.
• Ensure high-quality dry cleaning and laundry services.
• Manage staffing, training, and supervise staff.

Skills

Knowledge of laundry operations

Fluency in Bahasa Malaysia

Fluency in English

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel, and a six-floor luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre, and rooftop infinity pool offering panoramic views of Kuala Lumpur’s skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that includes 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel, and a six-floor luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to Kuala Lumpur’s skyline and a vibrant hub for both business and leisure travelers, the hotel will be conveniently located near major attractions including the Petronas Twin Towers and Kuala Lumpur City Centre (KLCC). The area offers designer shopping, fine dining, and vibrant nightlife. The hotel will overlook KLCC Park and be directly connected to the esplanade, allowing guests to enjoy the park’s green space, fountains, waterfalls, and jogging track.

It will also feature several unique dining outlets, a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with views of the Petronas Twin Towers. The hotel will offer an executive lounge, spa, fitness centre, and rooftop infinity pool with panoramic city views. Lush landscaping around the rooftop will create an urban oasis, echoing the greenery of KLCC Park.

Four Seasons Hotel Kuala Lumpur will complement the existing Four Seasons Resort Langkawi, offering both international and regional travelers a luxurious urban experience.

About Four Seasons

Founded in 1960, Four Seasons continues to define luxury hospitality with innovation, commitment to quality, and personalized service. Operating 105 hotels and residences in 43 countries, with over 60 projects in development, Four Seasons is consistently ranked among the best hotels and prestigious brands worldwide.

Laundry Manager

The Four Seasons Hotel Kuala Lumpur is seeking a Laundry Manager who shares a passion for excellence and enthusiasm. The ideal candidate is dedicated to creating personalized guest experiences and lasting memories. This position reports to the Director of Housekeeping.

The Laundry Manager oversees the entire laundry and valet operation, ensuring high-quality dry cleaning and laundry services. Responsibilities include staffing, training, supervising staff, developing budgets, managing inventories, and maintaining equipment and chemicals. The role requires maintaining high standards of service, managing operational procedures, and ensuring a clean, organized work environment. The candidate must have strong knowledge of laundry operations, speak Bahasa Malaysia and English fluently, and have the right to work in Malaysia.

Join Our Team

Become part of a team built on mutual respect, collaboration, and a commitment to excellence. Four Seasons Hotel Kuala Lumpur offers a serene and luxurious environment in a bustling city. We are recognized in Fortune Magazine’s 100 Best Companies to Work For since 1998.

What to Expect:

• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Work in a cohesive team with opportunities to learn, grow, and develop
• Engage in diverse and challenging work
• Derive pride in work well done
• Receive recognition for excellence