L3 Support - Silverlake Deposits Core Banking

Accenture; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative firm is looking for a Junior Application Maintenance Engineer to support the Silverlake Deposits platform. This role involves troubleshooting and maintaining systems, ensuring stability and uptime, and requires expertise in RPG programming on AS400. The ideal candidate will have 3-5 years of experience in application support, along with knowledge of DevOps and ALDON for deployment automation. Join a dynamic team that values collaboration and compliance in the banking sector, where your contributions will directly impact system performance and customer satisfaction.

Qualifications

• 3-5 years of experience in L3 Application Support and RPG programming.
• Strong knowledge of AS400 and DB2 databases.

Responsibilities

• Provide L3 support for Silverlake Deposits, ensuring system stability.
• Manage deployments and automation using ALDON and DevOps tools.

Skills

RPG programming

DevOps

Application Support

Incident Management

Tools

ALDON

AS400

DB2

Job description

#LI-GM

SN142 WO#1 Core Banking

Job Title: Junior L3 Support – Silverlake Deposits
Domain: Core Banking
Experience Level: Junior (L2 – 3 to 5 years)
Location: Kuala Lumpur

Job Summary:

• We are seeking a Junior Application Maintenance/Production Support Engineer (L3) to support and maintain the Silverlake Deposits platform. The role involves troubleshooting, system maintenance, and deployment automation on AS400/DB2, using RPG programming. The ideal candidate will have 3-5 years of experience in L3 support, DevOps, and ALDON for software deployment automation.

Key Responsibilities:

• Provide L3 support for Silverlake Deposits, ensuring system stability and uptime.

• Troubleshoot and resolve production issues related to CASA and Time Deposits.

• Perform system maintenance, enhancements, and fixes using RPG on AS400.

• Manage deployments and automation using ALDON and DevOps tools.

• Collaborate with cross-functional teams for issue resolution and improvements.

• Ensure adherence to banking compliance and security policies.

Requirements:

Must-Have:

• 3-5 years of experience in Application Support/Production Support (L3).

• Strong knowledge of RPG programming on AS400.

• Experience with DB2 databases on AS400.

• Hands-on experience in DevOps and ALDON for software deployment automation.

• Familiarity with Silverlake Deposits, CASA, and Time Deposits.

Good-to-Have:

• Experience with incident management, root cause analysis, and system monitoring.

• Understanding of banking operations and regulatory compliance.

• Exposure to automation and performance optimization techniques.

Technical Environment:

• Platform / Product: Silverlake Deposits

• Server / Database: AS400 / DB2

• Programming Language: RPG

• Operating System: AS400