L2 Core & Cards Support Engineer (Jboss, WebLogic), GIPS

UOB; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a leading bank in Asia as part of a dynamic team focused on delivering innovative financial technology solutions. This role involves providing application support, resolving incidents, and collaborating with development teams to enhance banking operations. You'll be part of a forward-thinking organization that values teamwork and commitment, ensuring that your contributions have a significant impact on the bank's digital transformation journey. If you're passionate about technology and eager to make a difference in the banking sector, this is the perfect opportunity for you.

Qualifications

• Familiarity with Unix/Linux commands and shell scripting is essential.
• Strong SQL knowledge and experience with Oracle DB are required.

Responsibilities

• Provide application support and resolve incidents promptly.
• Collaborate with development teams for production releases.

Skills

Unix/Linux commands

Unix/Linux shell scripting

SQL

Oracle DB

Java

Application servers (Jboss, WebLogic)

Web servers (apache, nginx)

Load Balancer

VM

Network

Storage

OpenShift

Micro Services

Strong communication skills

Excellent spoken and written English

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliverinnovative financial technology solutions that enable business growth and technology transformation.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

• Provide application support to various business users.
• Attend to business queries and business requests promptly.
• Follow through the business requests to a proper closure.
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements

• Familiar with basic Unix/Linux command
• Have knowledge of Unix/Linux shell script
• Familiar with SQL and have experience of Oracle DB
• Have knowledge of Java and application servers (Jboss, WebLogic etc)
• Have knowledge of web servers (apache, nginx etc)
• Have knowledge of Load Balancer, VM, Network, Storage, OpenShift, Micro Services is plus point
• Strong communications skills
• Excellent spoken and written English communication skills
• Willing to work on Shifts

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.