KYC Operations Analyst 1 - C09 - KUALA LUMPUR - CANTONESE PROFICIENCY

Citigroup Inc.; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a KYC Operations Analyst to join their dynamic team. In this entry-level position, you will be responsible for conducting KYC reviews, ensuring compliance with anti-money laundering regulations, and collaborating with various internal units. This role offers a fantastic opportunity to develop your skills in a supportive environment while contributing to the integrity of the financial system. If you have a passion for compliance and a keen eye for detail, this could be the perfect opportunity for you to grow your career in the financial sector.

Qualifications

• 1 to 3 years of relevant experience preferred.
• Experience in AML processes and regulations is essential.

Responsibilities

• Perform KYC reviews ensuring compliance with regulations.
• Highlight suspicious activities to senior management.
• Maintain quality standards for KYC reviews.

Skills

Anti-Money Laundering (AML) experience

Client Identification and Verification

Multilingual (Mandarin, Cantonese)

Attention to detail

Customer communication

Education

Bachelor's degree or equivalent experience

Job description

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures
• Determining if the accounts are in scope
• Client Identification, Verification and Screening
• Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
• Send the requests to Outreach/RM for accounts where information is required to complete the review
• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
• Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
• Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
• Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
• Has experience in calling customers as there is a probability that you might reach out to customers

As a successful candidate, you’d ideally have the following skills and exposure:

• 1 to 3 years of relevant experience preferred
• Has AML experience/background
• Multilingual is an advantage (Mandarin, Cantonese etc.)

Education:

• Bachelor's degree/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Business KYC

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting