KYC Operations Analyst

Citi; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citi in Malaysia is seeking an entry-level KYC Operations Analyst 1 to support AML monitoring, governance, oversight, and regulatory reporting within Compliance and Control. You will work with RM and Compliance to develop and manage the internal KYC program, maintaining records and ensuring regulatory adherence.

The role emphasizes accuracy, risk awareness, and collaboration across teams, with full-time engagement in Citi's global KYC framework.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in KYC, AML or compliance preferred.
• Ability to collaborate with Relationship Management and Compliance teams.

Responsibilities

• Prepare and approve electronic KYC records and appendices with RM and Compliance.
• Create and maintain KYC records from internal/external sources.
• Update system information and report workflow progress to supervisor.
• Validate CIP documents to ensure accuracy and completeness.
• Ensure KYC records meet local regulatory requirements and BSU standards.
• Escalate and report control issues with transparency.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor’s degree/University degree or equivalent experience

Job description

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor’s degree/University degree or equivalent experience

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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