KYC Onboarding Analyst (Case Maker) Remote/Hybrid

OSL; Kuala Lumpur; Hybrid; MYR 78,000 - 123,000; Full time

Job summary

OSL is seeking a detail-oriented KYC Onboarding Analyst (Case Maker) to manage end-to-end customer due diligence for our global digital asset platform. You will process individual account applications, verify credentials with digital compliance tools, and help safeguard the platform against AML/CTF risks.

Shift model is rostered: 5 days a week, primary shift 2:00 PM – 11:00 PM, with occasional morning/overnight coverage.

Qualifications

• 1–3+ years of KYC/CDD experience in high-volume, fast-turnaround environments.
• Experience in Digital Assets, Payments, E-wallets, or Fintech preferred.
• Proficiency in Mandarin and English to handle Chinese-language documentation.

Responsibilities

• Review onboarding files for individuals, verifying identity and funds sources.
• Conduct sanctions, PEP, and adverse media screening with rationales for clear outcomes.
• Perform digital identity checks including video, biometrics, and e-signatures.
• Maintain high daily output while meeting compliance SLAs and quality baselines.
• Coordinate with Sales, Compliance, and Onboarding Leads via internal messaging.

Tools

Screening tools

Digital onboarding platforms

Mobile communication platforms

Job description

OSL is seeking a detail-oriented KYC Onboarding Analyst (Case Maker) to manage end-to-end customer due diligence for our global digital asset platform. You will process individual account applications, verify credentials with digital compliance tools, and help safeguard the platform against AML/CTF risks.

Shift model is rostered: 5 days a week, primary shift 2:00 PM – 11:00 PM, with occasional morning/overnight coverage.