KYC/AML Operations Lead

United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking an experienced KYC/CDD specialist to lead a team responsible for customer due diligence, AML controls, and risk assessment within a fast-moving banking environment. You will review documentation, support business units/relationship managers, and ensure timely, compliant outcomes.

The role emphasizes training, process improvements, and maintaining strict AML/CFT adherence across the organization, with opportunities to shape policy and team

Qualifications

• Recognised degree and good command in English.
• At least 3-4 years of KYC/CDD experience within banking industry.
• Resourceful and meticulous with strong analytical and problem-solving skills.
• Self-driven with strong interpersonal skills.

Responsibilities

• Manage the team by optimising manpower to support workload and maximise staff output.
• Review and improve workflow for continued efficiency and effectiveness.
• Review and perform QA checks on KYC/CDD and ongoing reviews by the maker.
• Provide advisory to team members and BU/RM in completing KYC/CDD and information gathering to determine suspicious activity.
• Assist in escalation of AML/CFT and Sanctions issues to Country Compliance.
• Ensure all KYC Review is completed timely (NTB, OGR & Triggered events).
• Ensure appropriate approvals are obtained for any exceptions per AML/CFT guidelines.
• Perform monthly reporting as required by Group Client Fulfilment & Services, Country Compliance.
• Provide training to new joiners and existing team members as required.
• Review team members’ performance and provide feedback.

Skills

KYC/CDD experience

AML knowledge

Team leadership

Analytical skills

English proficiency

Education

Recognised degree

Job description

United Overseas Bank (Malaysia) Bhd is seeking an experienced KYC/CDD specialist to lead a team responsible for customer due diligence, AML controls, and risk assessment within a fast-moving banking environment. You will review documentation, support business units/relationship managers, and ensure timely, compliant outcomes.

The role emphasizes training, process improvements, and maintaining strict AML/CFT adherence across the organization, with opportunities to shape policy and team