Senior AML/KYC Operations Team Lead

UOB; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a seasoned AML/KYC professional to lead and optimise the team responsible for KYC/CDD reviews across NTB, OGR and Trigger Event cases. You will oversee intake, quality assurance, and decisioning, while coaching staff and aligning with regulatory requirements.

The role focuses on risk management, process improvements, and timely reporting to Group AFC and Compliance. A strong AML/CFT background and leadership experience are essential.

Responsibilities

• Manage and lead the team effectively by optimising manpower allocation to support workload requirements and maximise team productivity.
• Monitor team capacity, workload distribution and operational deliverables to ensure timely completion of assigned tasks.
• Review operational processes and workflows periodically to ensure continued efficiency, effectiveness and compliance with established requirements.
• Perform Checker reviews on KYC/CDD assessments, including NTB, OGR and Trigger Event reviews completed by Makers to ensure accuracy, completeness and adherence to applicable AML/CFT requirements.
• Ensure all KYC reviews, including NTB, OGR and Trigger Event cases are completed accurately and within the stipulated timelines.
• Provide guidance and advisory support to team members and Business Units/Relationship Managers (BU/RMs) on AML/CFT-related matters, where required.
• Assist with the escalation of Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT) and Sanctions-related matters to Country Compliance, where necessary.
• Ensure the appropriate approvals are obtained for any exceptions, deviations or deferments in accordance with the Bank's applicable AML/CFT guidelines and requirements.
• Monitor the quality and accuracy of work performed by the team and ensure identified gaps or deficiencies are promptly addressed to minimise recurrence.
• Prepare and submit monthly or ad-hoc reports as required by Group AFC, Compliance, management and/or other relevant stakeholders.
• Provide coaching, guidance and training to new joiners and existing team members to strengthen their knowledge and understanding of applicable processes and requirements.
• Monitor and review team members' performance periodically and provide timely feedback, coaching and guidance where necessary.
• Support the implementation of process improvements, control enhancements and remediation initiatives arising from internal reviews, audits or regulatory requirements.
• Ensure proper maintenance of operational trackers, records and supporting documentation in accordance with established procedures.
• Attend to ad-hoc operational requests, enquiries and assignments in a timely and effective manner.

Job description

United Overseas Bank (Malaysia) Bhd is seeking a seasoned AML/KYC professional to lead and optimise the team responsible for KYC/CDD reviews across NTB, OGR and Trigger Event cases. You will oversee intake, quality assurance, and decisioning, while coaching staff and aligning with regulatory requirements.

The role focuses on risk management, process improvements, and timely reporting to Group AFC and Compliance. A strong AML/CFT background and leadership experience are essential.