Key Account Manager (Hybrid)

WOGI; Puchong; On-site; MYR 70,000 - 90,000; Full time

Job summary

A dynamic solutions provider in Selangor, Malaysia is looking for a Key Account Manager to manage the Malaysia and Singapore markets. The role focuses on building long-term relationships with clients and driving business growth through tailored solutions. Candidates should have experience in account management and a results-driven mindset. Join a supportive team that values collaboration and career development.

Benefits

Opportunities for professional development

Supportive work culture

Career advancement opportunities

Qualifications

• Proven experience in account management or customer relationship management.
• Ability to think strategically and understand client needs.
• Focus on client satisfaction and growth.

Responsibilities

• Build and maintain strong relationships with clients.
• Act as the primary point of contact for client accounts.
• Identify upsell opportunities and ensure client retention.
• Track and report on account performance metrics.

Skills

Relationship management

Strong communication skills

Problem-solving mindset

Results-driven attitude

Job description

We’re Hiring!

Are you passionate about building long-term relationships with clients and driving business growth? Do you thrive on understanding client needs and delivering tailored solutions? If so, we want you to join our team at WOGI!

We are looking to fill two positions: one to manage the Malaysia and Singapore markets, and another to handle international clients.

About the Role:

As a Key Account Manager, you will play a pivotal role in ensuring the success and growth of our clients. You will take over accounts secured by our Business Development team, nurture these relationships, and strategically grow them within your portfolio.

This is not a traditional sales role, but you will be accountable for the growth and retention of your client accounts. Your focus will be on understanding client needs, consistently upselling WOGI’s innovative solutions, and ensuring our clients derive maximum value from our products and services.

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with clients.
• Act as the primary point of contact for client accounts under your portfolio.
• Understand client needs and proactively recommend WOGI's solutions to drive growth.
• Monitor account health, identify upsell opportunities, and ensure client retention.
• Collaborate with internal teams to deliver exceptional client experiences.
• Track and report on account performance and growth metrics.

What We’re Looking For:

• Proven experience in account management, client success, or customer relationship management.
• Strong communication and interpersonal skills.
• A problem-solving mindset with the ability to think strategically.
• A results-driven attitude with a focus on client satisfaction and growth.
• Familiarity with [industry-specific knowledge, if applicable] is a plus.

Why Join WOGI?

• Be part of a dynamic and innovative team.
• Work in a role that directly impacts client success and business growth.
• Enjoy opportunities for professional development and career advancement.
• Experience a supportive and collaborative work culture.

If you’re ready to take on this exciting challenge and grow with us, we’d love to hear from you!

How to Apply:

Send your resume and a brief introduction to [e-mail] or apply directly through LinkedIn. Let us know why you’re the perfect fit for this role!