Key Account Manager (Home & Living, Sports & Outdoors)-Malaysia

Lazada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

Lazada Malaysia is looking for entrepreneurial Account Managers to join our Category Management teams. You will be mentored to drive category growth using analytical methods, build relationships with brands, and analyze market trends to inform strategic business decisions. The role requires a passion for eCommerce, sales experience, and strong data analytical skills.

Qualifications

• Ideal candidate demonstrates business judgment with a desire to manage and grow their own business.
• Strong interest in ecommerce and sales with a good work ethic.

Responsibilities

• Responsible for key client relationship management on the Lazada platform.
• Develop and execute effective sales strategies to achieve targets.
• Understand client needs and provide customized solutions.
• Collaborate with teams for efficient order execution and customer service.
• Analyze sales data and provide business insights.

Skills

Proficiency in Excel

Communication skills

Negotiation skills

Problem-solving skills

Organizational skills

Education

Bachelor's degree

Job description

Department:

Commercial

Location:

Malaysia

Job Description

We are looking to hire entrepreneurial and aspiring Account Managers to join our Category Management teams in Lazada Malaysia. In this role, you will be mentored by a senior member of our Category Management team to drive category growth by employing analytical and eCommerce merchandising methodologies. In this role, you will be equipped with the skill sets needed in a customized and structured program to bring you up to speed in learning about the business, and building relationships with our brands and sellers. You will also work with data that helps us to drive strategic business decisions.

- Responsible for key client relationship management on the Lazada platform, establishing and maintaining long-term and stable partnerships.
- Develop and execute effective sales strategies to achieve sales targets and grow key client business.
- Deeply understand client needs and provide customized solutions to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure efficient order execution, customer service, and issue resolution.
- Regularly analyze sales data, assess market trends, and provide data-driven insights for business decision-making.

Job Requirements

The ideal candidate has demonstrated business judgment with a desire to actively manage and grow your own business. You must be a team player and demonstrate a passion for working cross-functionally to achieve own and common KPIs. You must be self-motivated and able to quickly dive deep into data to determine root causes of problems and implement scalable solutions. You will have a strong interest in ecommerce and sales, with a desire to actively manage and grow your portfolio. You will have a strong work ethic, excellent communication skills coupled with a mastery of office and data analytics.

- Bachelor's degree
- Proficiency in Excel (esp Pivot Table & vLookup)
- Outstanding communication and negotiation skills, capable of influencing and persuading key decision-makers
- Experience in B2B sales or client management in e-commerce or Home & Living category, is highly preferred
- Fresh graduates with relevant internship experience in e-commerce &/or Home & Living category, are highly encouraged to apply
- Proven problem-solving skills, able to work under pressure with strong organizational and priority management abilities
- Familiarity with the e-commerce market, in-depth understanding of the Lazada platform, and a good sense of market insights

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