Key Account Manager-FMCG (3)

Lazada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive sales growth in the Malaysia market. This role involves managing a portfolio of key accounts, building strong relationships with decision-makers, and identifying new business opportunities. The ideal candidate will possess excellent communication and negotiation skills, along with a proven track record in achieving sales targets. Join a fast-paced environment where your contributions will directly impact the company's success and growth in a vibrant e-commerce landscape. If you thrive in dynamic situations and are passionate about delivering tailored solutions, this opportunity is perfect for you.

Qualifications

• 1+ years in key account management, preferably in e-commerce.
• Strong analytical skills to identify market trends and customer needs.

Responsibilities

• Manage key accounts, driving sales growth and achieving targets.
• Collaborate with teams to ensure seamless customer experience.

Skills

Account Management

Sales Growth

Communication Skills

Negotiation Skills

Analytical Skills

Fluency in English

Fluency in Malay

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Job description

Job Title: Key Account Manager

Job Description:

1. Manage and develop a portfolio of key accounts in the Malaysia market, focusing on driving sales growth and achieving revenue targets.
2. Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions to meet their objectives.
3. Proactively identify new business opportunities within existing accounts and execute strategies to penetrate new accounts, expanding the customer base.
4. Collaborate with internal teams, including product, marketing, and logistics, to ensure seamless customer experience and address any issues promptly.
5. Conduct regular account reviews, provide sales forecasts, and report on performance metrics to senior management.

Job Requirements:

1. Bachelor's degree in Business, Marketing, or a related field.
2. More than 1 year of experience in key account management, preferably in the e-commerce or retail industry.
3. Proven track record in achieving sales targets and growing key accounts, with a focus on the Malaysia market.
4. Excellent communication and negotiation skills, with the ability to build rapport and influence at all levels.
5. Strong analytical skills to identify market trends, customer needs, and develop effective sales strategies.
6. Fluent in English and Malay, with additional language skills being an advantage.
7. Adaptable to a fast-paced environment and comfortable with VUCA (volatility, uncertainty, complexity, and ambiguity) situations.

Note: This position is based in Kuala Lumpur, Malaysia, and is part of the LAZADA team. The successful candidate will be expected to demonstrate a deep understanding of the local market and the ability to thrive in a dynamic, high-growth environment.