Key Account Manager

HYGR; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a dynamic startup dedicated to transforming personal care experiences! As a Key Account Executive, you'll play a pivotal role in nurturing relationships with major retailers like Watson. Your expertise in account management and sales will drive innovative merchandising strategies and engaging events. Collaborate with a passionate team to enhance brand visibility and customer satisfaction. This is an exciting opportunity for a proactive professional looking to make a significant impact in a thriving company focused on empowering the community.

Benefits

Free parking

14 annual leave + 1 birthday leave

Opportunities for promotion

Professional development

Qualifications

• Over 2 years of experience in key account management or sales.
• Strong communication and interpersonal skills.

Responsibilities

• Manage relationships with personal care retail accounts, especially Watson.
• Coordinate pop-up events and in-store promotions to boost brand presence.

Skills

Account Management

Sales

Communication Skills

Organizational Skills

Analytical Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Job description

Job Responsibility

Key Responsibilities

Account Management & Client Support:

• Serve as the primary contact for a portfolio of personal care retail accounts, with a special emphasis on Watson and other key partners.â
• Build, nurture, and maintain strong strategic relationships with retailers, pop-up event organizers, and livestream platform representatives to maximize brand exposure.â
• Provide high-level support by addressing inquiries, requests, and concerns to ensure exceptional client satisfaction.â
  
  

Sales, Merchandising, And Event Support:

• Collaborate with the Key Account Manager to create and execute tailored merchandising strategies and in-store promotions.â
• Organize and manage pop-up events and retail activations that showcase Hygrâs innovative products and brand story.â
• Coordinate and oversee livestream shopping events, working closely with marketing and sales teams to enhance online customer engagement and sales.â
• Support negotiations on pricing, terms, and promotional activities to secure profitable partnerships with key accounts.â
  
  

Market & Trend Analysis:

• Monitor market trends, consumer behaviors, and competitor activities within the personal care retail sector.â
• Analyze the effectiveness of pop-up events and livestream channels, providing actionable insights and recommendations to the management team to enhance merchandising efforts and account strategies.â
  
  

Internal Coordination & Reporting:

• Maintain clear and consistent communication with internal teamsâincluding sales, merchandising, marketing, and digital mediaâto ensure key accountsâ needs are met.â
• Assist in preparing regular performance reports covering sales metrics, account developments, market trends, and the outcomes of pop-up and livestream events.
  
  

Job Requirements

Key Account Executive - KOL, Watson, more retailers, merchandising, pop-up, livestream.We're a 5-year-old startup based in Malaysia, dedicated to helping people regain their confidence through effective and efficient personal care products. Our team comprises 20 full-time members and 15 freelancers and part-timers.â

As a Key Account Executive at Hygr, you will focus on managing and nurturing relationships with key personal care retail partnersâespecially Watsonâand other major retailers. You will drive merchandising strategies, coordinate pop-up events, and support in-store promotions to ensure our brand continues to thrive and expand. You will work closely with the Key Account Manager to develop strategies that boost sales and elevate the brand presence across multiple channels.

Qualifications

• Bachelorâs degree in Business, Marketing, or a related field.
• Proven experience in key account management, sales, or a related role; more than 2 years of relevant experience will be preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• A client-focused mindset with a passion for delivering exceptional service.
• Analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Additional language skills are an advantage.
  
  

Job Details

• Job Type: Full-time
• Pay: RM3,500.00 - RM5,500.00 per month
• Schedule: Monday to Friday, 8-5pm
• Location Requirement: Must be able to reliably commute to or relocate to Glenmarie, Shah Alam
  
  

Qualifications

• Bachelorâs degree in Business, Marketing, or a related field.
• Proven experience in key account management, sales, or a related role; more than 2 years of relevant experience will be preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• A client-focused mindset with a passion for delivering exceptional service.
• Analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Additional language skills are an advantage.
  
  

Benefits

Job Benefits

• Free parking
• 14 annual leave + 1 birthday leave
• Opportunities for promotion
• Professional development
  
  

This role is perfect for a proactive, creative professional with over 2 years of experience in account management or sales, who thrives on building strong retail partnerships and driving innovative merchandising initiatives to further Hygrâs mission of empowering the community.Â