Key Account Manager

Offspring Inc; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the FMCG sector is seeking a Key Account Manager to develop and nurture strategic partnerships with key accounts. You will be responsible for creating account plans, leading negotiations, and ensuring the execution of strategies at various levels. Candidates should have 3-5 years of relevant experience and strong communication skills. Join us in creating a better future with all-natural products for modern parents.

Qualifications

• 3-5 years of experience in Sales or Account Management.
• Ability to handle a fast-paced environment and operate independently.
• Experience in the Baby Products category preferred.

Responsibilities

• Develop and implement strategic account plans for key customers.
• Lead trading term negotiations with key customers.
• Conduct regular trade visits to audit in-store execution.

Skills

Project Management

Effective Communication

Relationship Management

Problem Solving

Job description

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Develop and nurture strategic partnerships with key accounts.

Develop and implement strategic account plans for key customers. This includes setting sales targets, identifying growth opportunities, and outlining strategies.

Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promotions, and other contractual matters to ensure customer profitability.

Drive effective channel strategies and range strategies to maximize and optimize profitably and reduce variability in line with market goals.

Build, accurately forecast, and achieve the account (s) results: turnover, market share, and profit. Plan all growth drivers accordingly.

Ensure its execution and tracking down to store level and sell-out. Suggest plan adaptation when needed.

Builds a retailer-specific development plan, and a compelling story to get retailer buying in.

Build a deep customer intelligence and strong network with key stakeholders at the retailers.

Work closely with other departments (Supply, finance, marketing) Connect Account key stakeholders of all functions with the company counterpart.

Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.

Proactively identify and resolve issues or challenges that may arise during the client relationship.

Promotion Planning & Execution:

Prepare a Trade Promotional Plan (TPP) and post-promotion evaluation.

Provide Demand Forecast by Customers by SKU level based on promotion plan/activities.

Communicate to the customer on the promotion planned to get alignment/agreement to proceed with the execution.

Manage to minimize Market return.

Business Review & Market Visit:

Regular Trade visits to check & audit in-store execution at the outlet level.

Pre-plan visits to Customers at the HQ level. Act as the voice of the customer within the organization build and maintain strong, long-term relationships with key customers. Understand their business needs and objectives and market landscape. (Customer profiling)

Job Requirements:

The candidate must have at least 3-5 years of experience in Sales or Account Management, preferably within the Baby Products category.

Good project management skills and effective communication skills.

Ability to handle a fast-paced environment and operate independently with ambiguity.

A true Team Player.

Experience of creating change, challenging the status quo, and establishing a product category or brand with entrepreneurial spirit.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a key account manager? Do you have experience in a sales role? Do you have experience in a role which requires relationship management experience? How many years' experience do you have with forecasting for businesses? Do you have FMCG retail experience?

Broadcast Media, Entertainment and Publishing 11-50 employees

Offspring offers award-winning, safe and sustainable all-natural essentials for modern, progressive parents. Our offerings include baby diapers, wet wipes, bath & skincare, as well as homecare essentials, all consciously made with parents and nature in mind. We see ourselves as the next generation of all-natural essentials for the next generation - not just our children either, but our way of life, our community and our earth as well. That’s why we don’t compromise on the quality, integrity and safety of our products. Our biggest test? If we wouldn’t use it on our children, we’ll NEVER let you use it on yours. Offspring, as a company, is driven by similar guiding principles as the products we make. We aim for the stars in delivering quality experience at every touchpoint, from product packaging and brand engagement, to customer service and order fulfilment. The Offspring family takes pride in consistently putting a smile on parent’s face, and Mother Nature’s too. If you share our values and beliefs in helping parents live a fulfilling parenthood, and preserving nature for the next generation, talk to us. We welcome eager hands, curious minds and caring hearts to help us in this mission to create a better future for the world’s offsprings.

Offspring offers award-winning, safe and sustainable all-natural essentials for modern, progressive parents. Our offerings include baby diapers, wet wipes, bath & skincare, as well as homecare essentials, all consciously made with parents and nature in mind. We see ourselves as the next generation of all-natural essentials for the next generation - not just our children either, but our way of life, our community and our earth as well. That’s why we don’t compromise on the quality, integrity and safety of our products. Our biggest test? If we wouldn’t use it on our children, we’ll NEVER let you use it on yours. Offspring, as a company, is driven by similar guiding principles as the products we make. We aim for the stars in delivering quality experience at every touchpoint, from product packaging and brand engagement, to customer service and order fulfilment. The Offspring family takes pride in consistently putting a smile on parent’s face, and Mother Nature’s too. If you share our values and beliefs in helping parents live a fulfilling parenthood, and preserving nature for the next generation, talk to us. We welcome eager hands, curious minds and caring hearts to help us in this mission to create a better future for the world’s offsprings.

What can I earn as a Key Account Manager